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FLASH REPORT #90 - COVID-19 Mitigation and Response

Post Date:05/06/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations

  • San Jose to Provide Students Digital Access While Distance Learning: On May 5, San Jose City Council unanimously approved Item 3.4, a plan to expand digital access to all San Jose students while they continue distance learning during the COVID-19 pandemic. The plan is part of the Education and Digital Literacy Strategy led by City Librarian Jill Bourne and the Digital Inclusion Team. The goal is to provide 8,574 San Jose students internet connectivity and to provide 11,600 students with devices suitable for distance learning. Now that the plan has been approved, the City will start working with telecommunications companies to extend the interim free broadband services for households who qualify for the National School Lunch Program through July 31, 2020, and implement more inclusive enrollment practices. To watch the City Council meeting, visit the City’s YouTube channel
  • Public Service Announcement (PSA): Michele Lew, CEO of The Health Trust, shares how you can help homebound residents get healthy, nutritious meals and support Meals on Wheels. Visit to donate or volunteer. Watch the video on the City of San José’s YouTube channel: Michele Lew

  • How Are We Doing? Tell Us In A Quick Survey: We are committed to providing you with timely, accurate information as we seek to save lives and livelihoods in our response to COVID-19. We want to know how you think we are doing from a communications and public outreach standpoint. It should not take you more than two minutes – take the survey today

  • Printable Mother's Day Cards: The Parks, Recreation and Neighborhood  Services (PRNS) Department and Happy Hollow Park & Zoo have a series of Mother's Day cards that can be emailed, downloaded or printed from the Virtual Recreation Center. Additional resources to celebrate Mother's Day on May 10 at home, including handmade gifts, crafts and family-friendly activities can be found on the PRNS Virtual Recreation Center events calendar.  

Updates from the State of California

  • Extension of Unemployment Benefits and Property Tax Penalty Relief: Today, California Governor Gavin Newsom announced an executive order making workers who contract COVID-19 while on the job potentially eligible to receive workers’ compensation. Eligible workers will have a “rebuttable presumption” if they tested positive for COVID-19 or were diagnosed with COVID-19 and confirmed by a positive test within 14 days of performing a labor or service at a place of work after the stay at home order was issued on March 19, 2020. The presumption will stay in place for 60 days after issuance of the executive order. The Governor also signed an executive order that waives penalties for property taxes paid after April 10 for taxpayers who demonstrate they have experienced financial hardship due to the COVID-19 pandemic through May 6, 2021. This will apply to residential properties and small businesses. Additionally, the executive order will extend the deadline for certain businesses to file Business Personal Property Statements from tomorrow to May 31, 2020, to avoid penalties. Read more about the announcements at the State’s website. 

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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