Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)
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FLASH REPORT #100 - COVID-19 Mitigation and Response

Post Date:05/14/2020 4:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations  

  • New and Free Early Education Services for Families to Enjoy from Home: The San Jose Public Library’s Early Education Unit has launched two new services for families during the shelter-in-place. The first is Stay & Play, a line-up of live virtual programs to engage children and their caregivers. These virtual programs will be hosted every weekday at 10:30 a.m. on the Early Education Services Facebook page and Zoom. Families can register to participate in Stay & Play on Zoom, giving them the opportunity to form a sense of community and chat in real-time with librarians and other caregivers after storytime. The second is the Caregiver Café series which takes place every Monday at 8:00 p.m. The Caregiver Café provides a calm, safe, and non-judgmental space for caregivers to chat and connect with adult peers in an informal setting, with discussions led by Library staff. Register here for the next Caregiver Café.  
  • Public Service Announcement (PSA): Jaqueline Paredes-Kao, Youth Commissioner for the City of San José, thanks the community for sheltering in place to help save lives. She also reminds us that social distancing is not social isolation and encourages us to connect with family, friends and neighbors while staying six feet apart. Watch the video on the City of San José’s YouTube channel.  

Updates from the County of Santa Clara  

  • Updated Guidance for Food Facilities: The County of Santa Clara Department of Environmental Health has updated COVID-19 risk mitigation guidance for food facilities, which include grocery stores, restaurants, cafes, and other entities that prepare, serve, or sell food. All food facilities must comply with the guidance, which includes social distancing protocol and face covering requirements, health and sanitation measures for food facilities and their workers, and employee health protocols. It also includes information on a recent state executive order providing emergency supplemental sick leave for food facility workers and imposing new frequency requirements for hand-washing breaks.  
  • Face Covering Required While in Court: Santa Clara County Superior Court has issued an order that everyone, including Court staff and judicial officers, who enter the courthouses must wear a face covering in all public areas of the court and shared work spaces. For more information, read the Court Order and Press Release or visit the Superior Court’s COVID-19 response webpage.  

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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