Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)
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FLASH REPORT #102 - COVID-19 Mitigation and Response

Post Date:05/18/2020 4:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations

  • San José City Council Meeting Begins at 11:00 a.m. Tomorrow: During tomorrow’s City Council Meeting, City Manager Dave Sykes and officials from the Emergency Operations Center will provide updates on the City’s response to COVID-19 during Item 3.1. The virtual meeting will start at 11:00 a.m. Councilmembers and presenters will teleconference from remote locations. The public can watch the meeting on the City’s YouTube Channel. To make public comment during the meeting, email Additional instructions for public comment are posted in the meeting agenda.
  • Great Plates Delivered: Today, San José launched Great Plates Delivered (GPD), to encourage restaurant recovery, bolster food distribution efforts, and provide up to 30,000 meals per week to eligible seniors and high-risk vulnerable populations. The City is collaborating with Chef José Andrés’ non-profit World Central Kitchen (WCK) on this initiative. WCK will coordinate and provide fresh meals through their Restaurants for the People program, which activates local restaurants and delivers meals to those in need. Sourcewise, a non-profit that provides services and support to seniors, persons with disabilities and all adults in Santa Clara County has been contracted by WCK to process participant data and meal needs.  A trial of GPD was conducted during the week May 11, to ensure operational readiness. To launch the program and deliver meals quickly, WCK utilized restaurants that met set Cal OES guidelines, possessed the ability to rapidly scale the necessary number of meals, and met a variety of cultural and dietary needs. Restaurants who wish to participate in GPD can sign up here. Residents in need of GPD services can call 211, 408-350-3230, option 1 and visit or at to sign up. 
  • Public Service Announcement (PSA): Officer Russell of the San José Police Department shares a public safety message asking residents to drive cautiously and respect speed limits to protect pedestrians and bicyclists on our roadways during COVID-19. Watch the video on the City of San José’s YouTube channel.  

Local Updates

  • Disaster Relief for Immigrants: Disaster Relief for Immigrants: From May 18 to June 30, Catholic Charities will provide COVID-19 disaster relief assistance to undocumented immigrants. An undocumented adult who qualifies will receive $500 of direct cash assistance (maximum of $1000 per household). A household is defined as individuals who live, purchase, and prepare meals together. To apply, call 866-490-3899 Monday through Saturday 8:00 a.m. to 8:00 p.m. Applicants must provide a photo ID with a Santa Clara County address.

Updates from the County of Santa Clara 

  • Revised Health Order Permits More Business Activity: Today, Santa Clara County announced that starting this Friday, May 22, 2020, certain retailers in the County will be allowed to open for curbside/outdoor pickup. Additionally, manufacturers and warehouses in the supply chain for those retail stores will be allowed to reopen for business. These businesses must follow all sanitation, safety, health, and physical distancing protocols to ensure the safety of workers and customers. The amended public health order also allows additional outdoor activities to resume on Friday, including car parades (with participants remaining in their cars), outdoor museums, historical sites, and publicly accessible gardens. These businesses and activities must also have social distancing protocols in place to ensure the safety of workers and customers. Read the full revised order on the County website for details. If you are a business in San Jose and have questions about the revised order, email  

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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