Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)
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FLASH REPORT #107 - COVID-19 Mitigation and Response

Post Date:05/26/2020 4:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations

  • Five San Jose Cooling Centers Open Tuesday-Thursday, May 26-28: The Parks, Recreation and Neighborhood Services Department will open five cooling centers to provide residents with a cool place to beat the heat projected for Tuesday-Thursday, May 26-28. The cooling centers will operate from today, May 26 from 5:00-9:00 p.m., Wednesday, May 27 from 1:00-9:00 p.m., and Thursday, May 28 from 1:00-7:00 p.m. Due to current COVID-19 County Health Orders, capacity will be limited. Residents who visit a cooling center must follow all county guidelines, including maintaining a physical distance of 6 feet from others, wearing a face mask, and staying home if they are sick. For the safety of staff and other cooling center visitors, a simple health screen will be performed. The screening consists of taking a visitor temperature with an infrared thermometer, and asking the following health questions: “Have you had a fever, dry cough, shortness of breath or difficulty breathing in the last two weeks?” To ensure access and maintain social distance guidelines, all large belongings, such as bicycles should remain outside. Service dogs are allowed indoors. San José community centers are vital assets that provide residents with a safe place during emergencies. When temperatures reach 97 degrees, the community centers serve as “cooling centers.” For more information on how to stay cool during the heat wave, visit The cooling center locations are: 

    • Mayfair Community Center; 2039 Kammerer Ave. San José, CA 95116 
    • Camden Community Center; 3369 Union Ave. San José, CA 95124 
    • Seven Trees Community Center; 3590 Cas Dr. San José, CA 95111 
    • Roosevelt Community Center; 901 E. Santa Clara St. San José, CA 95116 
    • Cypress Community Center; 403 Cypress Ave. San José, CA 95117
  • Planning Director’s Hearing: The Planning Director’s Hearing scheduled for Wednesday, May 27 at 9:00 a.m. will be held using a Zoom conference call that is open to the public and enables public comments. Use Zoom link or call 408-638-0968 and enter meeting ID: 953 2545 7270. See page two of the agenda for details and instructions on how to submit comments; find the agenda at  
  •  Planning Commission Meeting:  The Planning Commission meeting scheduled for Wednesday, May 27 at 6:30 p.m. will be held using a Zoom conference call that is open to the public and enables public comments. Use Zoom link: or call (408) 638-0968 and enter meeting 932 9777 0395. See page two of the agenda for instructions on how to participate by phone and on how to submit comments; find the agenda at
  • Second Phase of Park Amenities Reopening: San Jose park benches and most of the 65 sport fields are now open. With benches in 206 parks, it will take time to open all of them for public use. Residents who choose to use opened park amenities are expected to abide by all posted signage as well as the orders and guidance from the County Health Officer. This includes staying out of closed areas, not sharing recreational equipment, and only using open facilities with members of your household. Social gatherings are also prohibited. Benches and sport field users must not gather with people outside their household. To prevent overuse, the sport fields at Ramac and Watson parks will remain closed. For more information about park amenities, visit
  • San José Sisters Spread Hope and Kindness: Angela and Jessica Nguyen have created 350 wrapped flowers to support flower growers and thank frontline workers during COVID-19. The call the project “Flowergrams for Frontliners.” Their story is the first installment in a new City of San José feature, “Stories of Hope,” that highlights acts of kindness, generosity and creativity during the pandemic. Watch the video on “Flowergrams for Frontliners” on YouTube. If you have seen or experienced an inspiring story or moment of compassion, small or large, that you would like to share, let the City’s communications team know. Send an email to

Updates from the County of Santa Clara

  • New County Pop-Up and Drive-Through Testing Sites in San José: The County of Santa Clara is expanding access to COVID-19 testing by launching or expanding new test locations. In San José, testing will be available at a “pop-up” site in the La Placita Tropicana Shopping Center parking lot,1630 Story Road, on Friday, May 29. This is walk-up testing, available without an appointment. Insurance is not required. The County is also making drive-through testing available to the public at existing County Health System locations. San José locations are at 777 E Santa Clara Street and 993 McKee Road. Both drive-through locations require appointments, which can be made at or by calling 888-334-1000. 

Updates from the State of California

  • Eased State Restrictions Do Not Affect Santa Clara County: On Monday, May 25, the California Department of Public Health announced eased restrictions on places of worship for religious services and in-store retail shopping. Today, the Governor announced that hair salons and barbershops may reopen in certain approved counties. These changes do not currently affect business locations in Santa Clara County, which began permitting curbside pickup for certain retail businesses and eased restrictions on additional outdoor activities, such as car parades, beginning last Friday, May 22. The new State rules allow in-store retail shopping, with modifications to enhance safety, as well as in-person religious services up to 25% of a facility’s capacity or 100 people, whichever is lower.
  • DMV Extends Expiring Licenses: The California Department of Motor Vehicles (DMV) is offering additional extensions to noncommercial driver licenses and permits so Californians can delay or avoid a DMV office visit during the COVID-19 pandemic. Licenses for drivers 70 and older that expire in June or July are extended 120 days. Expiring licenses for drivers 69 and younger are now valid through July. Driver license permits that expire in July or August are extended six months or to a date 24 months from the date of application, whichever is earlier. All commercial licenses, endorsements and learner’s permits that expire between March and June will remain valid through June 30, 2020, to align with federal guidance. Extensions will be provided to eligible drivers automatically. 

Other Local Updates

  • Additional Funding Available for COVID-19 Financial Assistance Program: Additional funding is now available through the COVID-19 Financial Assistance Program administered by Sacred Heart Community Service and Destination: Home. Because there is a limited amount of funding available, this round of assistance will focus on serving those in our community who are most in need of assistance. To qualify for assistance, residents must meet all five criteria outlined below:

    •  Be a resident of Santa Clara County. 
    •  Have household income less than 30% of the Area’s Median Income prior to the COVID-19 crisis. 
    •  Can demonstrate a loss of income related to the COVID-19 crisis. 
    •  Are ineligible for unemployment benefits or recent federal stimulus payments. 
    •  Did not already receive assistance from our COVID-19 relief fund.

    Eligible households will receive $1,000 for every individual who meets the eligibility criteria up to $2,000 per household. 

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  




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