Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)
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FLASH REPORT #117 - COVID-19 Mitigation and Response

Post Date:06/17/2020 4:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO: 210-823-3908 
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


Updates on City of San José Services and/or Operations

  • Park Restrooms Now Open: On Monday June 15, most San José park restrooms opened. The restrooms will be cleaned according to their use. Most frequented park restrooms will be cleaned three times a day while less frequented restrooms will be cleaned once or twice a day, commensurate with their use. A few restroom buildings remain closed to the public as they are being used by children in summer camps. For a list of closed restrooms, visit Drinking fountains remain closed until further notice. Park visitors are encouraged to bring their own water.
  • Follow Park Rules: The City of San José recognizes the wellness benefits that parks bring, especially during these unprecedented times. We all play a part in keeping our parks safe. To slow and reduce the spread of COVID-19, the City of San José needs you to follow the County’s physical distancing orders and stay out of closed facilities in parks. Park visitors should not jump over or remove fences or caution tape to reach closed areas which include picnic tables and barbecue areas; playgrounds and outdoor gym equipment; basketball and volleyball courts; and drinking fountains.
  • Join the Virtual Celebration Make Music San José: Celebrated annually on June 21, Make Music San José coincides with festivities in more than one thousand cities worldwide as part of Make Music Day. The idea is to share the joy of making music with everyone that wants to take part – from professional to amateur musicians, as well as the musically curious. Typically, we celebrate with performances and events at venues throughout the city. The celebration this year will be moving online to protect the health of our community. While we won’t be gathering in-person, the spirit remains the same. Being a part of Make Music San José locally, and Make Music Day globally, carries more significance than ever. It is an opportunity for us to come together in spirit and celebrate the music that brings us joy. Tune in on June 21 from 12:00 p.m. to 6:00 p.m. at to watch performances by local musicians. We also encourage you to make music at home and post a video or photo with the hashtag #makemusicsanjose. Make Music San José is a program of the City of San José Office of Cultural Affairs. 
  • Library Members Request Thousands of Items with New Contactless Service: The San José Public Library launched SJPL Express Pickup on Monday, June 15. With the new service, library members can place requests and borrow physical items from the library’s catalog – something they had not been able to do since SJPL closed to the public on March 16, due to the current pandemic. Within in the first week of this service, over 10,000 library items were requested, and the Express Pickup webpage registered over 12,000 pageviews. To ensure the well-being of library staff and customers, SJPL Express Pickup is an outdoor service that requires the practice of social distancing. In addition, all library materials are being quarantined for three days before being released to the public. SJPL Express Pickup is available Monday through Saturday from 1:00 p.m. to 6:00 p.m. at several SJPL locations. For more information, visit:
  • San José Community Inspires More ‘Stories of Hope’: The City of San José has published two more “Stories of Hope” documenting acts of kindness and generosity during COVID-19.
  • SBA Economic Injury Disaster Loans and Advances are Available:  The Small Business Administration (SBA) has reopened its application portal for the Economic Injury Disaster Loan (EIDL), providing vital funding for businesses that may have missed the original application period. The application and more information is available on the SBA website. Businesses must apply soon as funding is only available on a first-come, first-served basis. Small businesses may also apply for an EIDL “Advance,” equal to $1,000 per employee of the business (up to a maximum of $10,000), which may not have to be paid back. More information is available in a blogpost from the City of San José Office of Economic Development. If your business is in San José and you have questions, email us at
  • Mobile Testing Locations for the Week of June 15: The County of Santa Clara Health System’s mobile medical unit continues to provide free diagnostic COVID-19 testing around the County. Testing is free for everyone—no health insurance or doctor’s note is required. No appointment needed; anyone can simply stop by to get tested. Residents can find a testing location near them at or by calling 2-1-1. Locations in San José are listed below.
    • County of Santa Clara Service Center Auditorium: 1555 Berger Dr., Building 2, San José, 95112; Tuesday, June 16 through Friday, June 19 from 10:00 a.m. to 4:00 p.m.
    • Overfelt High School: 1835 Cunningham Ave, San José, CA 95122; Tuesday, June 16 through Friday, June 19 from 1:00 p.m. to 7:00 p.m.; Saturday, June 20 from 9:00 a.m. to 3:00 p.m.
    • Consulate General of Mexico in San José: 302 Enzo Dr #200, San José, CA 95138; Friday, June 19 from 10:00 a.m. to 3:00 p.m.

Updates from the County of Santa Clara and State of California 

  • Household Hazardous Waste Program Resumes: The County of Santa Clara has resumed the Household Hazardous Waste (HHW) program following a hiatus due to COVID-19, allowing residents to schedule free drop-off appointments. For a nominal fee, qualifying small businesses can also make an appointment. As operations ramp up, the number of daily appointments is limited to ensure the health and safety of residents and program staff, so residents may experience dates further out than normal. Residents are encouraged to use retail takeback locations for quick and safe disposal of paint, batteries and fluorescent bulbs, sharps and medications. Visit, or call 408-299-7300 for appointments and take-back locations. 
  • Expect Contact Tracers; Avoid Scammers: County of Santa Clara contact tracers are calling people who may have been exposed to a person confirmed to have COVID-19. If you receive a phone call with a caller ID that indicates “California COVID Team” or something similar, it is likely the Public Health contact tracing staff trying to reach you. They will try to call a few times - please answer the call. All information provided to the Public Health Department through contact tracing is strictly confidential and will be used for public health purposes only. Questions about immigration status will not be asked. 

    Unfortunately, scam artists may pretend to be contact tracers to trick residents into divulging their private personal information such as Social Security numbers, financial information, or health insurance information. County staff will only ask about medical symptoms and the people they may have encountered. They will never ask for social security numbers, financial or health insurance information, or money or to pay any fees. 
  • County and State Data Resources: While the City of San José continues to update residents on changes to services, updated policies, and resources available to individuals and businesses struggling due to the COVID-19 pandemic, the County of Santa Clara and State of California remain the best sources of information regarding COVID-19 cases, deaths, hospitalizations, and progress on key indicators tied to the loosening of restrictions and reopening of the economy. Visit the Santa Clara County Public Health Department website to learn more about infections and deaths in the county, as well as progress against five key indicators. Head to the State’s website for data about cases across all counties, as well as information on statewide restrictions and reopening. 

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  




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