San José City Manager's Monthly Connect

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City Manager's 30-Day Roundup: Wednesday, May 7, 2025

Image of rolling green San José hills at dusk with streetlights from the City in the distance

City of San José News

San José City Hall, City Offices Closed on May 26, 2025: While most City services will be closed in observance of the Memorial Day Holiday, public safety and utility services will operate.

Customer Contact Center (San José 311): An answering service will provide information and assist callers. Non-emergency requests requiring follow-up will be routed to the proper department and handled during open business hours.
San José Animal Care and Services: The San José Animal Care Center (ACS) will be closed on Monday, May 26. For more information about finding your lost pet, visit www.sanjoseca.gov/your-government/departments-offices/animal-care-services/pet-parent-services/find-a-lost-pet.
San José Public Library: All San José Public Library locations will be closed. The library’s eBook collection, eLibrary card registration, eLearning resources, and streaming services are always available at www.sjpl.org.
San José Community Centers and Regional Parks: Visit the Parks, Recreation, and Neighborhood Services Seasonal Closure page for park and community center hours. (www.sanjoseca.gov/your-government/departments-offices/parks-recreation-neighborhood-services/general-information/seasonal-closures).
Garbage and Recycling Service: Garbage, recycling, and yard trimmings collection will not be affected by the holiday and will occur on your normal day. Residents can contact their garbage, recycling, junk pickup, and yard trimmings company or use San José 311 for more information. Visit www.sanjoseca.gov/311 to report missed collections and damaged carts or to change cart size. Visit www.sjenvironment.org/lookup to locate your collection companies.
San José Clean Energy: The San José Clean Energy contact center will be closed. For more information and self-service options, visit www.sanjosecleanenergy.org or email info@sanjosecleanenergy.org.

San José Mineta International Airport (SJC) Passengers Need a Real ID Starting May 7: Beginning May 7, 2025, passengers will need a Real ID or another acceptable form of identification (like a passport or passport card) to fly within the United States. Follow this simple, step-by-step guide to help you get a Real ID.

PRNS Teen and Youth Programs

Summer Youth and Teen Programs Open for Registration: The Parks, Recreation, and Neighborhood Services Department offers a variety of affordable summer camps and programs for children and teens ages 3–18. From art and sports to science and outdoor adventure, activities are available at community centers throughout the city.

Programs include preschool camps, full-day enrichment camps, and teen centers with free drop-in activities. Registration is open and financial assistance may be available for qualifying families.

To view program offerings and register, visit www.bit.ly/sj-summerfun.

Be a Hero to the Kittens in our Community: Spring is kitten season and kittens arrive at the San José Animal Care Center needing round-the-clock care. The best way to help is to become a kitten foster. Fosters help the shelter keep kittens healthy, comfortable and nurtured in a home environment before they are ready for adoption. Kitten fostering also helps alleviate the workload on shelter staff and volunteers. Visit www.bit.ly/SJfoster for more information on fostering. If you are interested in fostering kittens, reach out to SJFoster@sanjoseca.gov.

Free Legal Services for San José-based Small Business Owners: The City of San José and partner Elevate Community Center offer free legal services for San José-based small businesses. Receive assistance with litigation, drafting and reviewing contracts, incorporation and formation services, and more. Services are also offered in Spanish and Vietnamese. Fill out the registration form to get started.

Disability Access Improvement Grants for Small Businesses: The City's Disability Access Improvement Grants program will support your responsibility to comply with the Federal Americans with Disability Act and the California Building Code. The grant will help you pay for a Certified Access Specialist report and hire professionals to design and remove ADA barriers. Learn more about qualifying for grant assistance.

San Jose 311 Program Identifier

Spring into Action with San José 311: Use San José 311 to quickly report issues like potholes, illegal dumping, or graffiti. Your reports help City staff respond faster and keep our neighborhoods safe, clean, and welcoming for everyone. Create your free San José 311 account today. You can report concerns by calling 3-1-1, visiting www.sanjoseca.gov/311, or downloading the San José 311 app for easy, on-the-go service.

May Park Volunteer Events: Volunteer to clean up San José parks with the Parks, Recreation and Neighborhood Services Department. Volunteer events provide a fun way for residents to enjoy outdoor spaces and support their community. All volunteers ages 6+ are welcome to participate. Participants under 18 are required to present a waiver signed by a parent or guardian. Volunteers are provided with the necessary tools, and training and are asked to bring a water bottle, snacks, and wear closed-toed shoes. For a list of events and to register, visit www.sanjoseca.gov/prns-volunteer. For more information, contact ParkVolunteer@sanjoseca.gov or call 408-595-3483.

Bike to Work Day is May 15: Bike to Work Day is an annual event with hundreds of “Energizer Stations” set up for bicyclists throughout the Bay Area. These rest stops have free snacks, bicycling information, and tote bags full of goodies, organized by City partner Silicon Valley Bike Coalition.

In celebration of Bike to Work Day, the Transportation Department is hosting an Energizer Station outside the Dr. Martin Luther King, Jr. Library, at the southeast corner of Fourth and San Fernando streets from 6:30 to 10:30 a.m. Pedal by to say hi and refuel. Register on Eventbrite.

PBCE Building Open House and ADU Fair May 22, 2025 3 to 7 pm

May is Building Safety Month: You're invited to the Building Safety Month Open House + Accessory Dwelling Unit (ADU) Fair on Thursday, May 22 in the City Hall Rotunda. Learn about protecting your home from wildfires, ways to electrify and save with rebates, and adding an ADU. Plus, talk to inspectors about your latest home improvement project, meet with preapproved ADU vendors, tour the all-electric home trailer, and more.

Senior Safari at Happy Hollow: Senior Safari season, presented by Kaiser Permanente, officially kicks off on Thursday, May 22, and will take place through October. Visitors aged 50 and up are invited to take over San José’s iconic Happy Hollow Park & Zoo and feel like a kid again. From 9 to 10 a.m. on the fourth Thursday of the month, seniors get exclusive access to Happy Hollow for one hour before the park and zoo opens to the public. Learn more at www.happyhollow.org/seniorsafari.

San Jose Mineta Airport Ernie Animation at Terminal

Nominate San José Mineta International Airport (SJC) as Your Favorite Airport: Condé Nast Traveler has officially opened nominations for the 2025 Readers' Choice Awards Survey. Show your support for SJC by nominating it as your favorite airport in the Domestic Airport category Airports: CNT Readers' Choice Awards.

San José Mineta International Airport (SJC) Launches Online Game: Ernie’s Runway is a new digital platform spotlighting SJC’s latest services and seasonal campaigns. The interactive web experience builds on the energy of last year’s 75th anniversary and the ongoing popularity of Ernie + Friends. Ernie’s Runway allows the public to design and dress up their very own SJC Baby Chicks with travel-themed outfits, accessories and backdrops, then save and share their creations. Ernie’s Runway will also showcase SJC’s hottest seasonal promotions, starting with the Summer Sweepstakes. Visit Ernie's Runway, dress up your own SJC Baby Chick and share it with us on social media.

To stay up-to-date on events, visit the City’s online calendar.

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