City of San José

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Stay Informed During Emergencies with Genasys Protect

In June 2025, the City of San José enrolled in Genasys Protect, a free app that delivers trusted, location-based emergency alerts directly to your mobile device. With Genasys Protect, you can receive real-time updates, evacuation details, and interactive maps to help you understand what’s happening around you.

Emergencies can happen anytime—wildfires, gas leaks, law enforcement incidents, and other public safety threats. Having timely, reliable information can make all the difference in keeping you and your family safe. Being prepared and staying informed allows you to make smart decisions when it matters most.

Key Features of the Genasys Protect App:

• Track up to 10 locations for alerts (e.g., your child’s school)
• Enable location tracking to receive notifications specific to your zone
• Interactive maps for situational awareness during incidents

Genasys Protect is designed to complement AlertSCC, Santa Clara County’s official emergency notification system. AlertSCC provides countywide alerts, while Genasys Protect delivers neighborhood-level notifications. Together, these tools ensure residents receive clear, consistent, and actionable information before, during, and after emergencies.

Being prepared starts before an emergency happens. Take a few minutes today to download the Genasys Protect app and sign up for AlertSCC. Both are free, anonymous, and easy to set up—helping you stay connected to trusted emergency information when it matters most.

Download the Genasys Protect App: https://protect.genasys.com
Sign up for AlertSCC: https://AlertSCC.org