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PRNS Cancellations & Closures Public Notice
All cancellations and closures are due to the recently issued order from the Santa Clara County Department of Public Health.
The health and safety of our employees, residents, businesses, and visitors remains the highest priority for the City of San José. To stay updated, visit Santa Clara County Guidance and City of San José News Flash.
Here are the updates to classes, events, programs and facilities:
PARKS, PLAYGROUNDS & ATTRACTIONS: PRACTICE SOCIAL DISTANCING
Effective Friday, March 27, the City of San Jose has temporarily closed Alum Rock Park and the Communication Hill Trail and Staircase. This is due to overcrowding and disregard of the County and State Orders to shelter in place and keep a social distance of at least 6 feet from others. Other parks (or areas within parks) experiencing high visitation or disregard for legal orders may be subject to closure to keep people safe and reduce stress on emergency services and first responders, police, and park rangers.
The following parks are temporarily closed: Please note, this list is fluid and will be updated regularly.
- Alum Rock Park
- Communications Hill Trail and Staircase
Playgrounds are closed to prevent cross contamination of COVID-19 in children and youth. Park and trail users must refrain from using parks or trails if they are sick or exhibiting symptoms; maintain a physical distance of at least 6 feet from others; and follow Centers for Disease Control and Prevention guidance on personal hygiene prior to, during, and after use.
The City of San José will be closing all City-operated attractions effective immediately, including Happy Hollow Park & Zoo and Lake Cunningham Action Sports Park.
For Emma Prusch Farm Park, the following have been closed:
- Hatchery Preschool
- All classes and activities through the end of March
- School tours through end of March
- Small Animal Area
- The Animal Barn
Youth School-Based Services and Programs: ALL CLOSED
The City of San José will be closing all youth serving programs, including R.O.C.K., Afterschool, ASES, San José Recreation Preschool, Teen Centers and Youth Intervention programs effective immediately, at the following sites:
Community Centers: closed with exception to senior nutrition
The City of San José will be closing all community centers effective immediately, with exception to the Senior Nutrition Program. The Senior Nutrition Program has transitioned to a boxed pick-up lunch format until further notice.
The Neighborhood Center Partner Program "Reuse" Request for Qualifications has been postponed as well.
This closure will take effect immediately for the following centers:
Events & Programs: Postponed
All City events have been postponed effective immediately, including:
Program and Rental Refunds: Currently Processing
All PRNS rentals and program fees will be refunded, beginning March 17. This includes prorated refunds for all cancelled classes. Due to the high volume of requests and response to the COVID-19 pandemic, it is important to note that all refunds issued by the City may take longer than the usual 2 to 6 week window. Automatic payments are currently on hold as community centers are closed to the public, and all programming is suspended until further notice.
Community members are encouraged to follow increased hygiene guidelines, including:
- Persons at a higher risk of severe illness should stay home and away from crowded social gatherings of people as much as possible.
- Wash hands often with soap and water for at least 20 seconds
- Practice social distancing by avoiding close contact with other people
- Avoid touching your eyes, nose, and mouth
- Avoid close contact with anyone with cold or flu-like symptoms.
- If you are sick, limit contact with others as much as possible to keep from infecting them.
- If you have flu-like symptoms, the CDC recommends that you stay home for at least 24 hours after your fever is gone, except to get medical care or for other necessities. (Your fever should be gone for 24 hours without the use of a fever-reducing medicine.) Immediately contact your healthcare provider if conditions and symptoms get worse.
- If prescribed antiviral medication, please complete the entire treatment regimen.
- For more information, 2-1-1 phone and text services are available 24 hours a day, 7 days a week, in 150 languages.