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COVID-19 (CORONAVIRUS) UPDATES

Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

City of San Jose Blog

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PRNS Cancellations & Closures

Post Date:07/02/2020 11:30 AM

For updates and details on reopened facilities and amenities, please visit bit.ly/prnsreopens.

Holiday Updates

Friday, July 3: The City’s Emergency Operations Center will continue operating while most noncritical City services, such as the customer contact center (San José 311), libraries, and community centers, will be closed in observance of Independence Day. The City will continue to provide critical public safety and utility services during the holiday.

*Garbage and recycling service collection scheduled for Friday, July 3, will occur as usual. 

July 4 Events Cancelled at San José Parks: For the health and safety of the community, all Independence Day celebrations and firework displays at parks are canceled citywide. Do your part and avoid gathering at parks over the holiday weekend. Some facility amenities, such as the tennis courts at Cahalan Park may close early on Saturday, July 4 if there are reports of illegal fireworks.

  • Illegal Fireworks Reporting Tool: San José residents can “Snap, Click and Report” violators online:
    • SNAP: Safely take a photo or video of the person participating in the illegal activity.
    • CLICK: Visit www.sanjoseca.gov/fireworks
    • REPORT: Fill out the online form completely and be sure to include the address where the activity is taking place and the contact information for the reporting party. You may also report fireworks by calling 408-535-5600 or 3-1-1. 

PARKS & TRAILS - Ongoing closures

Do Your Duty to Keep San José Parks Open by Maintaining Physical Distancing

The City of San José recognizes the wellness benefits that the use of parks bring. Let’s all do our duty to ensure parks remain available to use for everyone. To slow and reduce the spread of COVID-19, residents MUST follow Santa Clara County’s physical distancing orders. Failure to follow these public health and safety guidelines will result in City parks being closed indefinitely:

  1. Stay home if you are sick.
  2. Do not gather in groups or engage in group activities.
  3. Keep a six-foot distance from others at all times.
  4. Comply with listed amenity closures and stay out of restricted areas.

The health and safety of our employees, residents, businesses, and visitors remains the highest priority for the City of San José. Learn more about how you can keep our parks open.  

To report a concern at a San José Park:

  • For life threatening emergencies, call 9-1-1  
  • For non-emergency requests for service or to report a problem, visit San José 3-1-1
  • For questions about park maintenance work, please email park.concerns@sanjoseca.gov

The following parks are ongoing closures:

This list is fluid and will be updated regularly.

 Park Closures  Recreation and Amenity Closures  Closed Attractions
  • Communications Hill Staircase

Group, team or contact sports are prohibited, and all park amenities are closed by order of the County Health Officer. Activities that require shared equipment must be between individuals of the same household.

 

To protect public health and ensure park visitors adhere to park amenity closures, the City of San José is enforcing fines of $100-$500 for not following park rules and entering restricted areas. The following areas are closed: 

  • Playgrounds
  • Restrooms at Almaden Lake Park (Restroom buildings), Alum Rock Park (Rustic Lands, Quail Hollow, Log Cabin, Visitor Center) and Emma Prusch Farm Park (Restroom buildings)
  • Basketball courts
  • BBQ and picnic areas
  • Climbing walls
  • Drinking fountains
  • Outdoor gym equipment
  • Pools
  • Rock parks
  • Skate park at Lake Cunningham Action Sports Park
  • Sports fields at Ramac and Watson parks
  • Volleyball
  • Happy Hollow Park & Zoo – Classes and events cancelled until further notice.
  • Lake Cunningham Action Sports Park 
  • Arcadia Ballpark

Emma Prusch Farm Park is open, with the following closures:

  • Small Animal Area
  • The Animal Barn Hatchery
  • Preschool All classes and activities cancelled through May 3
  • School tours cancelled through May 3

Youth School-Based Services and Programs

All youth serving programs, including R.O.C.K., Afterschool, ASES, San José Recreation Preschool, Teen Centers and Youth Intervention programs are postponed. This includes:

 Youth school-Based Services and Programs
  • Ace Charter Empower 
  • ACE Charter Esperanza 
  • Alma Youth Center 
  • Almaden Teen Center 
  • Alum Rock Youth Center 
  • Alviso Youth Center 
  • Baldwin 
  • Bascom Teen Center  
  • Berryessa Youth Center 
  • Brooktree
  • Cadwallader 
  • Calabazas Preschool 
  • Camden Youth Center 
  • Carson 
  • Cherrywood 
  • Eastridge Mall Teen Center 
  • Fammatre 
  • Farnham Charter 
  • Frost-Indigo 
  • Gardner 
  • Hatchery Preschool 
  • Holly Oak Creek 
  • Laneview 
  • Laurelwood 
  • LeyVa Middle 
  • Lyndale 
  • Majestic Way 
  • Mayfair Teen Center 
  • Millbrook 
  • Noble 
  • Norwood Creek 
  • Parkview 
  • Piedmont Middle 
  • Reed 
  • Roosevelt Teen Center 
  • Satorette Charter 
  • Schallenberger 
  • Seven Trees Teen Center 
  • Simonds at Almaden 
  • Starbird Youth Center  
  • Steindorf K-8 STEAM School 
  • Taylor 
  • The Spot Bret Harte 
  • Willow Glen Teen Center

Community Centers 

All community centers are closed with the Senior Nutrition Program operating as a curbside to-go meal. Closures include:

 Community Centers
  • Alma
  • Almaden
  • Almaden Winery
  • Alum Rock Youth
  • Alivso Youth
  • Backesto
  • Berryessa
  • Berryessa Youth
  • Bramhall Park
  • Camden
  • Capitol Park
  • Cypress
  • Edenvale
  • Edenvale Youth
  • Evergreen
  • Gardner
  • Grace Art & Wellness Program at Northside
  • Hamann Park
  • Houge Park
  • Joseph George
  • Kirk
  • Los Paseos
  • Mayfair
  • Meadowfair
  • Noble House
  • Noble Modular
  • Olinder
  • Rainbow
  • Roosevelt
  • San Tomas
  • Sherman Oaks
  • Shirakawa
  • Southside
  • Spartan Keyes
  • Seven Trees
  • Vietnamese American Cultural Center (VACC)
  • Vista Park
  • Washington
  • Welch
  • West San José
  • Willow Glen

The Department of Parks, Recreation and Neighborhood Services new Virtual Recreation Center is live – Monday, April 20 focused on mindfulness. Visit the Virtual Recreation Center (bit.ly/sjvirtualrec) for recommended activities. Share what you're learning and how you’re having fun at home by tagging our Facebook and Twitter with the hashtag #FlattenTheCurveSJ. We appreciate your input on ways we can keep growing this page!

Events & Programs

All City events have been postponed effective immediately, including:

 Events & Programs
  • All PRNS Commission Meetings
    • Neighborhood Commission
    • Parks & Recreation Commission
    • Senior Commission
    • Youth Commission
  • All aquatic programs
    • Camden Pool
    • Fair Swim Center
    • Mayfair Pool
    • Rotary Ryland Pool
    • For questions about class cancellations and refunds, contact SJregistration@sanjoseca.gov.
  • All City volunteer events
    • Alum Rock Trail Crew on Saturdays
    • Sunday in the Park series
    • The Japanese Friendship Garden Scout Cleanup on 3/21
    • Great American Litter Pickup on 4/2
  • All Summer Programs

    • Active Adults 
    • Aquatics 
    • Camp San Jose
    • Camp San Jose Jr.
    • FIT Camp
    • Leisure Camps 
    • Teen Centers
  • All City volunteer events
    • Alum Rock Trail Crew on Saturdays
    • Sunday in the Park series
    • The Japanese Friendship Garden Scout Cleanup on 3/21
    • Great American Litter Pickup on 4/2
    • Aging Mastery Program for Caregivers
    • Arcadia Ballpark Grand Opening on 3/28
    • Black and White Ball
    • Caregivers Conference
    • Clean Slate Tattoo Removal Program
    • Citywide Teen Ski Trip
    • Family Camp at Yosemite
    • Fish Camp
    • Gen2Gen AARP/SJSU/PRNS
    • Latino Caregiver Conference
    • Neighborhood Night event series
    • Movies and Meals Film Festival
    • Viva CalleSJ on 5/17
    • Volunteer Appreciation Event

Program and Rental Refunds

All PRNS rentals and program fees will be refunded. This includes prorated refunds for all cancelled classes. Due to the high volume of requests and response to the COVID-19 pandemic, it is important to note that all refunds issued by the City may take longer than the usual 2 to 6 week window. Automatic payments are currently on hold as community centers are closed to the public, and all programming is suspended until further notice.

Additionally, City of San José is canceling 2020 summer programs which were scheduled to begin in June 2020. Canceled summer programs include Camp San Jose, FIT Camp, Camp San Jose Jr., Leisure Camps, Teen Centers, Active Adults, Therapeutics, Rentals, Aquatics, and all other Special Events.

Customers registered for these programs will receive a full refund. We appreciate your patience as refunds may take between 8-12 weeks to process due to the high volume of reimbursements for summer programs. If you have additional questions or concerns, please contact customer service at (408) 793-5565 or email Sjregistration@sanjoseca.gov.

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