Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)
  • Banner-Newsroom-2col


    Latest news and announcements

FLASH REPORT #21 - COVID-19 Mitigation and Response

Post Date:03/18/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO; 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


During this unprecedented crisis with the potential to impact many of our residents, the City is taking steps to keep our community safe while still providing vital services. San Jose City Manager Dave Sykes provided a status update on the City’s response to COVID-19 to the San Jose City Council on Tuesday, March 17. The presentation included how the City is keeping our residents safe and informed, and continuing to provide essential City services. A video of the presentation is available on the City’s YouTube channel.

The City of San Jose is in Stage 5 of its response plan which means the Emergency Operations Center is fully activated. All city facilities are closed to the public. Public safety is ready to safely respond to calls, and critical infrastructure, like wastewater, garbage, and roads continue to operate.

Updates on City of San José Services and/or Operations 

  • Silicon Valley Strong Initiative Launches to Mobilize Volunteers and Distribute Food: The City has launched a website,, that contains countywide information on food distribution including locations, contact information, and hours of operation. The goal is to ensure food security for the elderly (those over 60) and medically vulnerable (heart, lung disease and diabetes). Those in need of food can visit the or call 2-1-1, a 24-hour multi-lingual service. Community members who are interested in lending a caring hand can get more information at
  • Mineta San José International Airport (SJC): SJC is open and continues regular airport operations. In light of the significant reduction in passenger traffic, SJC dining, retail, and club operators will consolidate their operations and reduce hours of some locations.
  • CORRECTION Eviction Moratorium Website: On March 17, the City Council approved a temporary moratorium on residential evictions. The correct web address is
  • Office of Immigrant Affairs: Effective immediately, the United States Citizenship and Immigration Services (USCIS) is suspending all routine face-to-face services with applicants, including interviews and naturalization ceremonies. Immigrants who undergo medical testing for or treatment of COVID-19 will not be penalized when applying for naturalization under the newly enacted public charge rule. All people, regardless of immigration status, with symptoms that resemble coronavirus are encouraged to seek necessary medical treatment or preventive services.
  • Illegal Dumping: The Environmental Services Department has temporarily suspended the collection of Illegal Dumping. The San Jose Department of Transportation will continue to collect priority one items, for example, items blocking roadways.
  • Residential Parking Permits: The Department of Transportation Permit Center, located on the 8th floor of City Hall, is closed and will not be issuing Residential Parking Permits until further notice. We will notify impacted residents when new renewal deadlines are determined for Residential Parking Permits currently scheduled to expire in March and April 2020.
  • Family Camp: Fish Camp at Family Camp Yosemite will be cancelled on April 24 to 26. For a full list of cancelled classes and programs, visit

Subscribe to the News Releases eNotification list to receive City of San José Flash Reports, and follow us at and @CityofSanJose on Facebook, Twitter, Instagram and Nextdoor.

Esta información está disponible en español en

Thông tin này có sẵn bằng Tiếng Việt trên trang: 


A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



Return to full list >>