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FLASH REPORT #27 - COVID-19 Mitigation and Response

Post Date:03/23/2020 5:00 PM

The following is information about the City of San José’s response to slow the spread of the novel coronavirus (COVID-19) and reduce the number of people infected.  

City of San José
Emergency Operations Center  

Rosario Neaves, Director of Communications/EPIO; 210-823-3908
City of San José Media Line: 408-535-7777
City of San José Customer Contact Center: 3-1-1 (408-535-3500)


MARCH 24 SAN JOSE CITY COUNCIL MEETING: Tomorrow’s, Tuesday, March 24, San Jose City Council meeting at 1:30 p.m. will continue as planned in the Wing Rooms at San Jose City Hall located at 200 East Santa Clara Street. During item 3.1, Report of the City Manager Dave Sykes will provide a comprehensive update to the Mayor and City Council about the City’s response to COVID-19 and describe the City’s continuity of operations plans.

The meeting space will be set up to comply with the County of Santa Clara Order and Social Distancing Requirements. The Mayor, Councilmembers, and City staff may join the meeting via tele- or videoconference. The public is invited to attend in the Council Chambers and Rotunda where the meeting will be live-streamed. Public speaking cards will be made available by staff and brought to the Mayor. The public will use a speakerphone to make public comment.

FOR MEDIA: Limited seating will be available in the Wing Rooms. Overflow seating will be available in the Council Chambers behind the normal press seating area and in the Rotunda.

Those at home can stream the meeting live from the City’s YouTube channel.    

Updates on City of San José Services and/or Operations 

  • Financial Assistance for Low-Income Households: The Santa Clara County Homelessness Prevention System is offering financial assistance to low-income residents who have lost income and are unable to pay rent as a result of COVID-related impacts. To qualify, you must be a resident of Santa Clara County, your household income must be less than 80% of the average median income (AMI), and you must have a documented loss of income related to COVID-19. For more information and to apply, visit or call 408-780-9134.
  • San Jose Fire Department: The Fire Department’s field operations continue to operate at normal levels. As of this update, 13 sworn personnel have tested positive and 31 who may have been exposed are being monitored. Several sworn personnel have returned to work following periods of quarantine. Personnel who are ill or are asymptomatic but may have been exposed to COVID-19 are being monitored. The City will continue to provide updates to these numbers.
  • Planning, Building and Code Enforcement (PBCE) Department: A PBCE employee in the City's Permit Center has been presumed positive for COVID-19 by a doctor on March 22. This employee last worked in the Permit Center on March 19. Effective Monday, March 23, all Development Services employees who work on floors one through four of City Hall were directed to work from home until the situation could be further evaluated. City Hall closed to the public on March 17 and remains closed. This includes staff of PBCE, Department of Public Works, and Fire Prevention Bureau.

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A person’s risk for COVID-19 is not related to race, ethnicity or culture. City employees must abide by the Discrimination and Harassment policy, and treat colleagues and members of the public with courtesy and respect. Discrimination and/or Harassment of any kind is a violation of the policies and will not be tolerated.  



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