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Department of Transportation
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Contact Us
Department of Transportation
200 E. Santa Clara St.
8th Floor
San Jose, CA 95113
Phone: (408) 535-3850
Fax:     (408) 292-6092

Monday - Friday
8:00 a.m. - 5:00 p.m.
Paying / Contesting a Parking Citation
When a parking citation is issued
  • It must be paid or contested within 21 days.
  • As a courtesy, if a citation has not been paid or contested, a reminder notice will be mailed to the registered owner of the vehicle after 15 days. 
  • Citations that are not paid or contested within the timeline above, or the timelines noted on the courtesy notice, will incur additional penalties and will no longer be eligible for appeal. 

For more information contact the Office of Parking Violation at (800) 294-8258.

To Pay a Citation
  • Online: You can pay for your citation online.
  • By Mail: Please mail a check or money order (payable to the City of San José) for the amount indicated on the citation or the reminder notice to:

City of San José
P.O. Box 11023
San José, CA 95103-1023

  • Please do not send cash and remember to write the citation number on the check or money order.
  • The envelope provided with the citation or the reminder notice should be used.
  • By Phone: You may pay by phone with your credit card by calling (888) 442-4088.
  • In Person: Citations may be paid weekdays between 9:00 a.m. and 4:00 p.m. at:

Office of Parking Violations
210 N. 4th St.
Suite 150
San José, CA 95112

To Contest a Citation
  • Citations should be contested in writing
  • They can be submitted on-line at
  • In Person at the Office of Parking Violations at the above address. 
  • By mail, citation appeals should be sent to:
                    City of San José
                    P.O. Box 11023 
                    San José, CA 95103-1023

When requesting an initial review:
  • Describe why the citation should be dismissed
  • Provide any documentation that supports this request