Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Virtual Local Assistance Center

Click on the icons above for information on each topic. Can't find what you're looking for? Call 311 or 408-535-3500, or fill out a contact formLive chat (8-5, M-F), TTY for the hearing impaired at 1-800-735-2922.

In response to the COVID-19 pandemic, this page consists of resources for San José residents. In addition there are additional resources for Small Businesses and Nonprofits.

Citywide Curfew for San José

Update (6/1/2020): City Manager Dave Sykes has implemented a citywide curfew, via a Local Proclamation of Emergency. The curfew will be in effect from 8:30 p.m. to 5 a.m., beginning Sunday, May 31 for the next 7 days or until further notice.

Pandemic Unemployment Assistance (PUA)

Update (5/27/2020): If the pandemic has impacted your ability to work, you can apply for Unemployment Insurance or Pandemic Unemployment Assistance. Benefits, through Unemployment Insurance, are available for employees who've lost jobs, been furloughed, or lost work hours. Check eligibility details to see if Unemployment Insurance is right for you. Those who are not eligible for Unemployment Insurance, such as business owners, self-employed individuals, independent contractors, gig workers and others, may be eligible for aid through  Pandemic Unemployment Assistance.

To file an Unemployment Insurance or Pandemic Unemployment Assistance claim, visit the California Employment Development Department's website.

Free COVID-19 Testing in San José

UPDATE (5/20/2020): Today, the County of Santa Clara and City of San José, in partnership with Verily, have announced free COVID-19 testing for all residents, asymptomatic or otherwise, at PAL Stadium in East San José and the Santa Clara County Fairgrounds. Residents can make an appointment on the Project Baseline website. The testing is free and no health insurance is required. 

County of Santa Clara Public Health Order Update

UPDATE (5/18/2020): Today, Santa Clara County announced that starting this Friday, May 22, 2020, the following will be allowed:

  • Certain retailers will be allowed to open for curbside/outdoor pickup.
  • Manufacturers and warehouses in the supply chain for those retailers.
  • Outdoor activities including car parades (with participants remaining in their cars), outdoor museums, historical sites, and publicly accessible gardens.

Read the full revised order on the County website for details. If you are a business in San Jose and have questions about the revised order, email  

Disaster Relief Assistance for Immigrants (DRAI) Program Update

Update (5/18/2020): Are you an undocumented immigrant who has lost income due to COVID-19? You may be eligible for help. Please call Catholic Charities of Santa Clara County at 415-324-1011 to learn more and to apply.

A person's risk for COVID-19 is not related to race, ethnicity or culture

If you believe you may be the victim of a Hate Crime, please call “911”, if you feel it is a non-emergency then call “311.” Visit the San Jose Police Department website for more information.

Census 2020 Update

Now more than ever, we need to ensure that all residents are counted during the census to guarantee adequate funding for programs that support emergency preparedness, education, housing, and public health. Residents can respond online , by phone 844-330-2020 or by mail. By law, the Census Bureau cannot share your 2020 Census responses with other agencies, including law enforcement and immigration or landlords.