Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

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Centro de Asistencia Local VirtualVietnamese網絡地方援助中心

Click on the icons above for information on each topic. Can't find what you're looking for? Call 311 or 408-535-3500, or fill out a contact formLive chat (8-5, M-F), TTY for the hearing impaired at 1-800-735-2922.

In response to the COVID-19 pandemic, this page consists of resources for San José residents. In addition there are additional resources for Small Businesses and Nonprofits.

FREE COVID-19 Pop-up Testing Sites

Update (6/30/2020): COVID-19 Testing is FREE for everyone! No health insurance or doctor’s note is required, and it does not impact your immigration status. These pop-up sites are designed for people in the community who don’t have symptoms of COVID-19. If you believe you may have symptoms, please call your healthcare provider or 1-888-334-1000 for further assessment. This is important to protect others at the testing site and to evaluate for other healthcare needs that could be causing the symptoms. For more information, please visit the County of Santa Clara’s pop-up testing website.

Come and get tested at a San José location, Tuesday June 30 to Thursday July 2. Testing will be available at the locations and times below, no appointment is needed.

Silver Creek HS (Raider Hall) (3434 Silver Creek Rd, San Jose CA 95121)
Tuesday – Thursday: 10 am - 4pm

Vietnamese American Cultural Center (2072 Lucretia Avenue, San Jose CA 95122)
Tuesday –  Thursday:  1 pm - 7pm

California Pandemic-EBT (PEBT) Benefits

Update (6/24/2020): Does your child receive free or reduced-price school meals? Has their school been closed due to COVID-19? You may be eligible to apply for Pandemic-EBT (PEBT) which provides up to $365 for each eligible child. To see if you are eligible for PEBT please visit the California PEBT website and apply by the deadline of July 15, 2020.

Free COVID-19 Testing in San José

Update (6/11/2020): The County of Santa Clara has opened a new FREE COVID-19 testing site in San José located at the County of Santa Clara Service Center Auditorium (1555 Berger Dr. Building #2, San Jose CA 95112). Testing at this site is available for free and does not require an appointment, insurance, or doctor’s note. For more information on additional free COVID-19 testing, visit the County’s Free Testing website

Face Coverings Now Required in San José

Update (6/8/2020): On Tuesday, June 2, 2020, the San José City Council passed an ordinance requiring members of the public to wear face coverings when outside of their homes including:

  • Inside of any business (indoors or outdoors);
  • Waiting in line to enter a business or retrieve items with curbside pickup;
  • Engaging in essential infrastructure work;
  • Obtaining healthcare services; and
  • Waiting for or riding public transit.

Exceptions include: exercising outdoors, like walking, hiking, bicycling, or running; children 6 years old or younger; anyone who has trouble breathing, is incapacitated, or otherwise unable to remove a face covering without assistance; anyone who has been advised by a medical professional not to wear a face covering; and any worker to the extent wearing a face covering creates a safety hazard at work under established health and safety guidelines.

County of Santa Clara Public Health Order Update

Update (6/3/2020): Effective June 5, 2020 at 12:01 am, amendments to the County of Santa Clara Shelter-in-Place Order will allow for additional businesses and activities to resume. Subject to social distancing protocols and safety requirements, the updated order: 

    • Expands previously permitted business activity to include outdoor dining at restaurants and in-store shopping at retail locations;   
    • Permits all children to take part in childcare, summer camps, summer school, or other educational and recreational programs, so long as groups are limited to 12 or fewer; 
    • Allows outdoor gatherings of up to 25 people for religious services and cultural ceremonies; 
    • Allows outdoor recreational activities that do not involve physical contact, such as swimming, to resume; and 
    • Permits car-based gatherings, including drive-in theaters. 

The June 5th order will remain in effect until the Health Officer amends or rescinds it. Please visit the County Public Health Department's website to read the Executive Summary or view the “Guide to What’s Open?” graphic for more information.

Pandemic Unemployment Assistance (PUA)

Update (5/27/2020): If the pandemic has impacted your ability to work, you can apply for Unemployment Insurance or Pandemic Unemployment Assistance. Benefits, through Unemployment Insurance, are available for employees who've lost jobs, been furloughed, or lost work hours. Check eligibility details to see if Unemployment Insurance is right for you. Those who are not eligible for Unemployment Insurance, such as business owners, self-employed individuals, independent contractors, gig workers and others, may be eligible for aid through  Pandemic Unemployment Assistance.

To file an Unemployment Insurance or Pandemic Unemployment Assistance claim, visit the California Employment Development Department's website.

A person's risk for COVID-19 is not related to race, ethnicity or culture

If you believe you may be the victim of a Hate Crime, please call “911”, if you feel it is a non-emergency then call “311.” Visit the San Jose Police Department website for more information.

Census 2020 Update

Now more than ever, we need to ensure that all residents are counted during the census to guarantee adequate funding for programs that support emergency preparedness, education, housing, and public health. Residents can respond online , by phone 844-330-2020 or by mail. By law, the Census Bureau cannot share your 2020 Census responses with other agencies, including law enforcement and immigration or landlords.