Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

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Click on the icons above for information on each topic. Can't find what you're looking for? Call 311 or 408-535-3500, or fill out a contact formLive chat (8-5, M-F), TTY for the hearing impaired at 1-800-735-2922.

In response to the COVID-19 pandemic, this page consists of resources for San José residents. In addition there are additional resources for Small Businesses and Nonprofits.

County of Santa Clara Public Health Order Update

Update (6/3/2020): Effective June 5, 2020 at 12:01 am, amendments to the County of Santa Clara Shelter-in-Place Order will allow for additional businesses and activities to resume. Subject to social distancing protocols and safety requirements, the updated order: 

    • Expands previously permitted business activity to include outdoor dining at restaurants and in-store shopping at retail locations;   
    • Permits all children to take part in childcare, summer camps, summer school, or other educational and recreational programs, so long as groups are limited to 12 or fewer; 
    • Allows outdoor gatherings of up to 25 people for religious services and cultural ceremonies; 
    • Allows outdoor recreational activities that do not involve physical contact, such as swimming, to resume; and 
    • Permits car-based gatherings, including drive-in theaters. 

The June 5th order will remain in effect until the Health Officer amends or rescinds it. Please visit the County Public Health Department's website to read the Executive Summary or view the “What’s Open?” graphic for more information.

Update to the Citywide Curfew for San José

Update (6/2/2020): City Manager Dave Sykes has implemented a citywide curfew, via a Local Proclamation of Emergency. The City of San José has updated the recently issued citywide curfew to clarify its intent related to essential business and travel. The curfew is still in effect from 8:30 p.m. to 5:00 a.m., through June 7 or until further notice. The order does not apply to the following:

  • Police officers, peace officers, firefighters, or other emergency personnel or civilians engaged in police, emergency, or government work;
  • Any persons experiencing homelessness;
  • Authorized representatives of news services, newspaper, radio, or television stations/networks;
  • Individuals who are travelling to and from the airport;
  • Individuals providing necessary care for a family member or pet in another household who has no other source of care;
  • Individuals who are providing any services or performing any work necessary to the operation and maintenance of Essential Infrastructure, as defined in the order; and
  • Individuals who are travelling to and from Essential Businesses to provide Minimum Basic Operations, as defined in the order.

Read the full updated Order Imposing Curfew on the City's website

Five San José Cooling Centers Open

Update (6/2/2020): The Parks, Recreation and Neighborhood Services Department will open five cooling centers to provide residents with a cool place to beat the heat projected for this Tuesday 6/2, and Wednesday, 6/3. The cooling centers will operate when temperatures reach 97 degrees and capacity will be limited due to the current COVID-19 County Health Orders. The hours will be from:

  • Today, June 2, 2020 from 1:00-7:00 p.m.,
  • Wednesday, June 3, 2020 from 1:00-7:00 p.m.

The cooling center locations are: 

  • Mayfair Community Center; 2039 Kammerer Ave. San José, CA 95116 
  • Camden Community Center; 3369 Union Ave. San José, CA 95124 
  • Seven Trees Community Center; 3590 Cas Dr. San José, CA 95111 
  • Roosevelt Community Center; 901 E. Santa Clara St. San José, CA 95116 
  • Cypress Community Center; 403 Cypress Ave. San José, CA 95117

Residents who visit a cooling center must follow all county guidelines, including maintaining a physical distance of 6 feet from others, wearing a face mask, and staying home if they are sick. For the safety of staff and other cooling center visitors, a simple health screen will be performed. The screening consists of taking a visitor temperature with an infrared thermometer, and asking the following health questions: “Have you had a fever, dry cough, shortness of breath or difficulty breathing in the last two weeks?” All large belongings, such as bicycles should remain outside. Service dogs are allowed indoors. For more information on how to stay cool during the heat wave, visit

Pandemic Unemployment Assistance (PUA)

Update (5/27/2020): If the pandemic has impacted your ability to work, you can apply for Unemployment Insurance or Pandemic Unemployment Assistance. Benefits, through Unemployment Insurance, are available for employees who've lost jobs, been furloughed, or lost work hours. Check eligibility details to see if Unemployment Insurance is right for you. Those who are not eligible for Unemployment Insurance, such as business owners, self-employed individuals, independent contractors, gig workers and others, may be eligible for aid through  Pandemic Unemployment Assistance.

To file an Unemployment Insurance or Pandemic Unemployment Assistance claim, visit the California Employment Development Department's website.

Free COVID-19 Testing in San José

UPDATE (5/20/2020): Today, the County of Santa Clara and City of San José, in partnership with Verily, have announced free COVID-19 testing for all residents, asymptomatic or otherwise, at PAL Stadium in East San José and the Santa Clara County Fairgrounds. Residents can make an appointment on the Project Baseline website. The testing is free and no health insurance is required. 

Disaster Relief Assistance for Immigrants (DRAI) Program Update

Update (5/18/2020): Are you an undocumented immigrant who has lost income due to COVID-19? You may be eligible for help. Please call Catholic Charities of Santa Clara County at 415-324-1011 to learn more and to apply.

A person's risk for COVID-19 is not related to race, ethnicity or culture

If you believe you may be the victim of a Hate Crime, please call “911”, if you feel it is a non-emergency then call “311.” Visit the San Jose Police Department website for more information.

Census 2020 Update

Now more than ever, we need to ensure that all residents are counted during the census to guarantee adequate funding for programs that support emergency preparedness, education, housing, and public health. Residents can respond online , by phone 844-330-2020 or by mail. By law, the Census Bureau cannot share your 2020 Census responses with other agencies, including law enforcement and immigration or landlords.