Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

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I’m worried about being evicted

If you have recently become unemployed, you may have questions regarding evictions. The City has the following resources available to help answer these questions.

Eviction Moratorium: The City of San Jose currently has an eviction moratorium in place which stops many residential evictions even if rent is not paid. The moratorium is in effect through May 31, 2020. For resources and support with the current eviction moratorium and how it may affect you:

  • Call the City of San Jose Housing department at 408-975-4480 or email.
  • For more information visit the City’s eviction moratorium page.
  • Temporary Eviction Moratorium Webinar: Housing Department Deputy Director Rachel VanderVeen reviewed the City of San José ordinance and took questions from online participants during a webinar on March 26, 2020. View the webinar on YouTube.

Moratorium on residential rent increases for Apartment Rent Ordinance Units, and Mobilehome Rent Ordinance Units. The rent increase moratorium does not allow some landlords to increase rent from April 29, 2020, through December 31, 2020. The moratorium applies to two types of rental housing. 1. Apartments covered by the Apartment Rent Ordinance (ARO) 2. Mobilehomes covered by the Mobilehome Rent Ordinance.

ARO landlords who voluntarily reduce rents during the COVID-19 pandemic may increase their rents back to the original contract rates prior to the moratorium. Certain fees and charges were also temporarily waived for ARO landlords. 

The Housing Department hosted a webinar on Wednesday May 6, 2020 on this temporary moratorium of rent increases for rent-stabilized apartments and rent-controlled mobile homes. To watch a recording of the webinar please visit this link.

For more information about the rent-increase moratorium contact the Housing Department at or 408-975-4480.

Help Paying Rent: For help paying rent call Family Supportive Housing Services at 408-926-8885 for guidance or visit Sacred Heart’s website to add your name to the interest list.

Mortgage Relief: For mortgage relief contact your mortgage servicer. Visit Fannie Mae for more information on mortgage relief for loans owned by Fannie Mae or Freddie Mac. More information is posted on the Federal Housing Finance Agency’s page.

I am unhoused

Shelter Resources: For information about temporary shelters during the COVID-19 pandemic please contact Santa Clara County by calling 408-278-6420.

Additional Information about the City of San Jose's response/support for unsheltered residents.

Help for LGBTQ Youth

LGBTQ youth, including those without a home, can receive support through San Jose Youth Space, or the Bill Wilson Center.


Can't find what you're looking for? Call 311 or 408-535-3500, or fill out a contact formLive chat (8-5, M-F), TTY for the hearing impaired at 1-800-735-2922.