UTILITIES & INTERNET
During this difficult time, some utility companies will not disconnect service due to missed payments, and some offer flexible payment plans. Policies depend on the service company, so please contact your home’s provider. You can lookup your garbage, recycling, and water providers using your address in the City of San Jose's lookup tool.
- PG&E – payment, temporary moratorium. Information in Vietnamese.
- San Jose Municipal Water System: Monthly payment is still required. Late fees have been waived until July 1, 2020.
- San Jose Water Company – payment information and temporary moratorium.
- Great Oaks Water Company – payment, discontinuance policy.
- AT&T – moratorium.
- Comcast – payment and other information.
- T-Mobile – payment and other information.
- Garbage / Recycling Collection – payment is incorporated into your property taxes. Property tax payments are due on time but requests for penalty waivers are being accepted.
- The San Jose Digital Inclusion Fund compiles resources for individuals who do not have home access to the internet. Contact firstname.lastname@example.org with any questions.
- everyoneon can help you find low cost internet and computers in your area. Access this flier, or use this searchable map to find low cost internet and computers in your area.
- Lifeline is a federal program that offers a monthly benefit of up to $9.25 towards phone or internet services for those who quality.
- The City of San Jose offers free wi-fi in the downtown core. View the coverage area map.