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FAQ List

Expand/Contract Questions and Answers

  • How will the settlement agreement save taxpayers money?

  • How are taxpayers assured that we won’t go back to the days of unsustainable pension and retirement benefits that will bankrupt the City?

  • How will the settlement agreement and wage agreement help to retain police officers on the force?

  • How will the settlement and wage agreement attract officers to join SJPD?

  • Is the wage contract going to cost the City so much that it will have to cut other services?

  • How can the wage contract enable more community policing and better neighborhood patrols?

  • Since the voters approved Measure B, are they going to be able to weigh in?

  • If I have a concern about an officer’s conduct, what do I do?

  • Nobody has called me, what’s going on with my complaint?

  • What happens after I submit my complaint?

  • What is CityCareers and how secure is it?

  • How do I view open jobs?

  • Are all open positions at the City of San José posted on the website?

  • How do I register and apply for a job at the City?

  • May an employee agree to work for less than the City’s minimum wage?

  • What can I do if my employer does not pay me at least the San José minimum wage?

  • What can I do if my employer retaliates against me because I question her/him about not being paid the San José minimum wage?

  • Does the minimum wage apply to all San José employers?

  • What are the Minimum Wage Ordinance administrative requirements for covered employers?

  • How do I apply for open jobs that are available only to City employees?

  • Does the San José minimum wage apply to all employers that have employees who perform work in San José?

  • Does the San José minimum wage apply to full-time and part-time employees?

  • Is the San José minimum wage rate the same for adult and minor employees?

  • What is the San José Business Tax?

  • Does the San José minimum wage cover employees who work in San José but are not San José residents?

  • Which employers are subject to the San José Business Tax?

  • May employers use tips as a credit toward its obligations to pay the San José minimum wage?

  • Are there any instructions for applying to jobs or setting up my User Account?

  • Does an employer whose business in not physically located in San José but conducts business in San José subject to the San José Business Tax?

  • May employers use fringe benefits (health insurance, vacation, sick leave) as a credit toward its obligations to pay the San José minimum wage?

  • What is considered a business?

  • Are employers required to pay the San José minimum wage rate to workers who are exempted from the California minimum wage requirements

  • What is an employee?

  • What if I have forgotten my User Name or Password?

  • Does the San José Minimum Wage Ordinance apply to employees covered by an existing collective bargaining agreement?

  • How do I change my contact information?

  • What does “engaged in business” mean?

  • May commissions be counted toward payment of the San José minimum wage?

  • What does “evidence of doing business” mean?

  • Who can I contact for help with my online application?

  • My business is a family run business. Do I need to pay my parent, spouse or child the San José minimum wage?

  • Will my information be kept private?

  • A company located outside of the San José City limits provides personal attendants to care for disabled adults in their homes and some of these adults reside in San José. Would CSJ minimum wage apply?

  • Are any businesses excluded from the San José Business Tax?

  • What if I don’t have an email address?

  • A company moves its headquarters to a neighboring city but still performs work in San José. Would the City of San José Minimum Wage Ordinance apply?

  • Can a person engaged in business in San José claim exemption from the payment of the San José Business Tax?

  • Are residential care facilities located in San José required to pay the San José minimum wage?

  • A worker hired by a temp agency located in the City of San José is working outside of San José. Is the worker required to be paid a minimum wage rate?

  • Are non-San José based non-profit organizations conducting business in San José subject to the San José Minimum Wage Ordinance?

  • Are government agencies with sites in San José subject to the San José Minimum Wage Ordinance?

  • Can I apply without selecting a job?

  • Do I need to apply for each position I am interested in?

  • Is there a time limit for my session when applying?

  • Are all sections of the application required?

  • What do I list as my Regional Location in my application?

  • How do I add my school and major and what do I do if I cannot locate my school or major in the system?

  • My license or certification is not listed in the application. Where do I list my certification?

  • As a current City employee, must I include all my employment information, including my current job duties?

  • Do I have to submit a resume?

  • How do I submit attachments such as a resume, cover letter or reference letter?

  • When I click on the hyperlink of an attachment that I loaded such as my cover letter or resume why does it not open?

  • Who in the City is responsible for implementation and enforcement of the Minimum Wage Ordinance?

  • What are the Minimum Wage Ordinance administrative and enforcement responsibilities of the City?

  • What remedies are available to persons harmed by a violation of the Minimum Wage Ordinance?

  • When applying online, what is the difference between "Save as Draft" and "Submit"?

  • How will I know that my job application has been accepted?

  • What can I compost?

  • How do I start composting?

  • I made an error in my application. Can I go back and fix it?

  • I had saved a draft of my application. How do I locate my saved draft?

  • Will I be contacted by the City of San José once I have applied for a position?

  • How can I see what jobs I’ve applied for?

  • Where can I buy compost?

  • How often are positions posted at the City of San José?

  • What is worm composting?

  • What is grasscycling?

  • What happens to the yard trimmings collected in San José?

  • Should I call 9-1-1 to report fireworks?

  • When is the Fireworks Reporting Form available?

  • Will the police or fire departments respond to online reports?

  • Why can’t I get a police officer to respond to illegal fireworks activity (other than fires and injury)?

  • Will using the form result in a citation to the fireworks user?

  • What is the San José Minimum Ordinance?

  • Will my contact information be kept confidential?

  • What is the effective date of the San José Minimum Wage Ordinance?

  • What is the San José minimum wage?

  • Can I submit information anonymously?

  • How is the San Jose minimum wage adjusted?

  • How will the data collected be used?

  • Why did I get a citation?

  • What is included in the definition of "wages" under the San José minimum wage?

  • How can I contest a citation?

  • Does the San José Minimum Wage Ordinance protect undocumented workers?

  • What is the difference between the Federal, State and San José minimum wage laws?

  • Where can I find more information about the San José Minimum Wage Ordinance?

  • Can I sign up to receive news and information from the City of San José?

  • How do I find zoning and General Plan land use information?

  • What if I cannot afford the advance deposit of the fine when contesting a citation?

  • What if I cannot afford the citation?

  • Why did/didn’t I receive a postcard?

  • How do I get a permit to host a professional and legal fireworks display?

  • Where can I surrender unused fireworks?

  • How tall can my house be?

  • Who do I contact for an inspection or to determine the occupancy of my residence or business?

  • What size addition may I make to my house?

  • Who must pay the marijuana business tax?

  • When do I need to pay my business tax?

  • What is a Single Family House Permit?

  • How do I apply for a job?

  • Where is my front property line relative to the sidewalk or park strip?

  • I live on a corner lot. Which is the front and which is the side property line?

  • What are the regulations for "accessory buildings" (e.g., garages, sheds, etc.) and "accessory structures" (e.g., gazebos, trellises, arbors, etc.)?

  • May I build a secondary unit or guest house (also called a "granny" or in-law unit)?

  • What are the rules for fences?

  • Do I need a permit to remove a tree?

  • Can I conduct a business from my home?

  • Where can I find the City's Union Contracts?

  • Where can I find the City's pay plan?

  • What permits are required for solar panels and photo voltaic (PV) systems?

  • Where can I find information regarding employee benefits?

  • How can I obtain feedback on a development proposal prior to submitting an application?

  • here can I find information regarding job specifications?

  • How much are the fees for planning and building permits?

  • What types of information are covered in a union contract?

  • Where can I find information on the types of special pays?

  • Where can I see a sample site plan, building elevation, and floor plan?

  • Where can I find the City's Calendars?

  • Why did the City of San José create a Whistleblower Hotline?

  • What is a Legal Nonconforming Use?

  • Where do I find the expiration date of an approved Development Permit?

  • How can I extend the life of an approved Development Permit?

  • Where can I watch City Council Meetings and City Committee Meetings online?

  • Where can I find the City Charter or the City's Municipal Code?

  • Where can I find recent City Initiatives?

  • Can I reactivate a Development Permit that has expired prior to obtaining a building permit?

  • Where can I find more information on land use planning in San Jose?

  • Where is City Hall?

  • What's AlertSCC?

  • My house is historic. Are there special requirements to do an addition?

  • Where can I get sandbags?

  • What items should a basic emergency supply kit contain?

  • Do I need a permit to trim a tree?

  • What is an Urban Village?

  • What's an Emergency Operations Center?

  • What is the Urban Village General Plan land use designation?

  • What's meant by shelter-in-place?

  • What is the Urban Village Boundary General Plan land use designation?

  • What are Horizons and what does it mean to be in one versus another?

  • What is a “Signature” Project and what is the planning process for developing a Signature Project?

  • What is LEAP?

  • What is a “Pool” Project and what is the planning process for developing a Pool Project?

  • What if my site is located within a Specific Plan area?

  • Prior to preparation of an Urban Village Plan what can I do with my property if …?

  • Do I need to register my small business with your office?

  • Can you tell me about office space in San José?

  • Can I rezone my property consistent with its General Plan land use designation?

  • Can I build a mixed use (commercial/residential) project in an Urban Village?

  • How can I find employees?

  • Can I build a residential project in an Urban Village?

  • What if the use I want to implement is a permitted use in my zoning district?

  • How can I schedule a meeting of foreign business / government delegations with City officials?

  • What if the use I want to implement is a Conditional Use in my zoning district?

  • How do I become a certified Woman or Minority-Owned Business for federally funded projects?

  • What if the use I want to implement is a special use in my zoning district?

  • Who is my water service provider?

  • How large is San Jose?

  • Where can I get a list of all the companies in San Jose?

  • Is there fluoride in my water?

  • Is there a cost for facility reuse?

  • Can I get my water tested?

  • Where can I get information about regulations that would relate to the business I am starting in San Jose?

  • Why does my water smell?

  • What is Facility Reuse?

  • Where do I pay the business tax?

  • Why is my water brown?

  • What is my water hardness?

  • Why should I choose San Jose as a location for my business?

  • How do I buy Real Estate from the City?

  • Who do I call if I see a broken fire hydrant or possible water main break?

  • How do I shut off water to my house/building?

  • How can I pay my water bill?

  • What is the process for using a reuse facility?

  • How do I know if I live in a special landscape district?

  • Which department do I call regarding a tree concern?

  • Am I responsible for my street tree?

  • What type of uses are there?

  • How do I know if a tree is a heritage tree?

  • Who can use reuse facilities?

  • Does the tree in front of my house belong to the city or me?

  • How do I report a branch or tree that has fallen and is blocking the street or sidewalk?

  • What part of my water service am I responsible for?

  • Will the city prune my street tree for free?

  • What if I can’t afford to have my street tree pruned?

  • Do I need a permit to prune or remove my street tree?

  • What is Catalog Choice?

  • Is there a fee for street tree permits?

  • How is Catalog Choice funded?

  • What do I do after I finish the tree work?

  • How long does it usually take to get a street tree removal permit?

  • How would catalog and other mailing opt-outs affect businesses?

  • Do I have to replace my street tree once it is removed?

  • How much does it cost for a Catalog Choice account?

  • Can I plant a different species than the one listed on my permit?

  • What information does Catalog Choice need in order to sign up for an account?

  • What do I do if I see illegal tree trimming or removal activities?

  • Where do I go to sign up for an account?

  • Who do I call for street tree emergencies that occur after regular business hours?

  • Where can I get a tree to plant?

  • How can I get a rebate for toilets, clothes washers, or other purchases for my home or business?

  • How can I get a street tree planted in front of my house?

  • How can I get water saving devices such as low flow showerheads and faucet aerators?

  • How do I report someone wasting water?

  • How can I improve traffic safety?

  • What is the City’s process for installing a stop sign?

  • Where do I go for a plan check?

  • When does the City install a painted crosswalk?

  • How are posted speed limits established? Can a speed limit be reduced or increased on a particular street?

  • Are there any permits or fees involved with the Fats, Oils, and Grease program?

  • How can my business obtain time restricted parking or loading zone signs?

  • Does the City have a Residential Permit Parking program?

  • Where can I find a complete list of Best Practices for Restaurants?

  • How can I get a disabled parking space installed?

  • I cannot find my Inspector’s phone number. How do I reach them?

  • My company has a spill. Who should I notify?

  • What is the City's process for installing a new traffic signal?

  • Can the City install speed bumps on my street?

  • What can I do to have an effective sweep?

  • Are all streets in San José swept?

  • What day is my street swept?

  • Is yard waste swept up?

  • How do I get no parking signs installed on my street for sweep days?

  • What can I do to prevent sewer overflows?

  • What does a sewer spill look like?

  • What is a sewer lateral and who is responsible for the lateral?

  • What is the difference between sanitary sewers and storm drains?

  • Who do I call if I see someone dumping something into a catch basin?

  • What is a city approved wye cleanout and how can I get one?

  • What is the City's process for installing a new traffic signal?

  • Why is it my responsibility to maintain the sidewalk adjacent to my house?

  • How long do I have to finish completing concrete repairs?

  • Can I request additional time to make repairs?

  • Do I need a permit for concrete repairs?

  • Why is there a permit fee?

  • When and where do I pay my permit fees?

  • What if I can't afford to make the repairs?

  • What if I don’t qualify for hardship assistance?

  • What happens if I don't pay the invoice?

  • Does any of the work require an inspection?

  • How long does it take to schedule a forms inspection?

  • Do I need to be present during the inspections?

  • How will I know if I passed my inspection?

  • What is the parkstrip?

  • Who can do the work?

  • How do I authorize the City of San Jose to make the required repairs?

  • When will the Asphalt repair along my new curb and gutter be completed?

  • How do I request ramps in my neighborhood?

  • What is the black bumpy thing on the curb ramp?

  • How often do I need to service my grease control device?

  • Why do the ramps need top be so big?

  • Why are waste fats, oils, and grease (FOG) a problem?

  • How does the city determine which streets to schedule for maintenance?

  • How does FOG create a sewer blockage?

  • What street segments are scheduled for treatment next year?

  • Why are blockages a problem?

  • What products contain FOG?

  • What can be done to prevent sewer blockages?

  • What should I do if I experience a sewer blockage or spill and need to contact the city?

  • Is Family Camp at Yosemite open to just San José residents?

  • Where is Family Camp at Yosemite located?

  • What is the Priority Street Network?

  • Are there cabins or do I need to bring my own tent?

  • What are these electric scooters I see on streets and sidewalks in San Jose?

  • Are there wheelchair-accessible tents?

  • Are there tents with electricity?

  • Who owns and operates these motorized scooters? Are they part of a City program?

  • Can I drive into camp with a mobile camper?

  • Where are people allowed to use and park motorized scooters?

  • What if I forget my toothbrush or other supplies?

  • What kind of meals does Family Camp serve?

  • What kind of weather can I expect?

  • What other rules or laws apply to these motorized scooters?

  • If I plan to fish, will I need a license?

  • Can I buy a fishing license at Family Camp?

  • Why are we stenciling the curbs and gutters with a message?

  • How do you get access to use one of these motorized scooters?

  • Where does the storm drain go?

  • What type of bait do I need?

  • What is the purpose of the storm drain system?

  • What time is check in and check out?

  • Are there any charges or fees associated with the storm drain system?

  • How do I report a problem or a concern?

  • What is Integrated Pest Management?

  • What Techniques are used in IPM?

  • Why do I have to pay an annual Storm Sewer Service Charge?

  • Why is San José using IPM at public parks?

  • What can you put down the storm drain?

  • Can IPM methods effectively reduce weeds?

  • Who fixes clogged storm drains?

  • What non-pesticide sprays are being used as part of IPM?

  • Why shouldn't yard trimmings and soil go into the storm drain? Doesn't rain wash the same kind of material into the creek anyway?

  • Are all City Parks using IPM methods to control weeds and pests?

  • Are chemicals currently being used at City Parks?

  • What does the Utilities Section do?

  • Why isn't storm water treated before it goes into the creek?

  • How and when do we call the Utility companies?

  • What do I do if I see someone dumping something other than rain water down a storm drain?

  • How do I apply for a grading permit?

  • What kinds of pests are common in San José Parks?

  • How are pests, such as gophers, controlled using IPM techniques?

  • Where can I find a complete list of Best Practices for dental offices?

  • Is my property in a flood zone?

  • Can I use IPM methods to manage pests and weeds at home?

  • How do I apply for a Geologic Hazard Clearance?

  • Can I help the park system with the IPM pilot project?

  • Why is mercury a wastewater issue?

  • Who do I call in an emergency on the trails?

  • What is a 457(b) Deferred Compensation Plan?

  • Who do I call for a non-emergency concern on the trails?

  • Can wastewater treatment plants solve the mercury issue?

  • Who do I call about graffiti or vandalism on the trails or in parks?

  • Will you sample the discharge or require the dental office to sample?

  • Who do if I contact to report suspicious behavior or have a concern about public safety?

  • How will you assess compliance if no sampling is performed?

  • Who do I call to report a homeless encampment or vagrancy?

  • What is the penalty for non-compliance?

  • Who is eligible to participate in the Plan?

  • Can I use the trail during storm events?

  • Where can I find information about trails outside of San José?

  • Why is disposing of amalgam in the red bag or garbage a problem?

  • Can chair-side traps and vacuum filters capture all scrap amalgam and particulates?

  • Who do I contact regarding maintenance of the trails?

  • Does trail mileage reported include sidewalks and streets?

  • What are the regulators doing about the clean-up of abandoned mines? The majority of the mercury is coming from this source.

  • How do I volunteer to help maintain the trails?

  • What is the status of the Dental Amalgam Program?

  • How do I volunteer to support development of the Guadalupe River Park and Trail?

  • How do employees enroll in the Plan?

  • Are dental practices being charged a permit fee like large industries?

  • Who do I contact for debris or maintenance issues on public streets (not on the trail system)?

  • What is the minimum dollar amount employees can contribute to the Plan?

  • Which amalgam separators are acceptable for compliance?

  • What is the maximum dollar amount employees can contribute to the Plan?

  • How much will this new requirement cost?

  • Who do I contact when I see debris in a creek or river next to the trail?

  • How do participants increase or decrease their contribution amount?

  • Can participants stop contributing at any time?

  • Will you sample the discharge or require the dental office to sample?

  • Can employees roll over other defined contribution plans into the City’s Deferred Compensation Plan?

  • What do I do if I see a mountain lion?

  • When are employees eligible to receive in-service distributions of their account under the Plan?

  • How can I support development of more trails and open space?

  • When are employees eligible to receive after-service distributions of their account under the Plan?

  • What do participants need to do when they become eligible for a distribution from the Plan?

  • Once a participant chooses a payment method, can they change how they would like to receive their benefits?

  • Who do we contact to host a marathon or other special event along a trail?

  • When are participants required to begin receiving distributions?

  • What is a Systematic Withdrawal Option (SWO)? How and when are benefits paid under SWO?

  • How do I find the quickest through route through the Guadalupe River Park?

  • Can participants roll their benefits into another plan?

  • A Union Pacific Train is stopped and blocking passage - Who can I call?

  • How do participants obtain paperwork for a distribution for an unforeseeable emergency withdrawal?

  • Does the San José-Santa Clara Regional Wastewater Facility offer private group tours?

  • How do I reach the VTA for transit work near a trail?

  • How can participants find out more about their distribution options?

  • Does the San José-Santa Clara Regional Wastewater Facility offer school tours?

  • When are participants subject to taxation?

  • I'm managing a nearby project and need to close the trail temporarily for public safety reasons - how do I do that?

  • How does a divorce affect a deferred compensation account?

  • How will amounts awarded to a former spouse be taxed as a result of a divorce?

  • Does the San José-Santa Clara Regional Wastewater Facility offer public tours?

  • Does the City’s Deferred Compensation Plan offer loans?

  • Can I use a Segway on the trail?

  • What happens to an account if the participant dies?

  • How do participants add or change their beneficiary under the Plan?

  • Who do I contact to learn about a developing trail?

  • What items are allowed in the recycling cart?

  • How do I report an abandoned vehicle?

  • How can I get rid of large items, such as appliances and furniture?

  • How do I report a homeless encampment?

  • What are my garbage collection and street sweeping days?

  • Why doesn’t San José offer food scraps collection for residents?

  • Can I appeal a denial of my request for records?

  • How do I obtain a copy of: Birth, Death, Marriage or Divorce records?

  • How much does garbage and recycling collection cost?

  • There's a dead animal in the road, what do I do?

  • How do I obtain property ownership information?

  • How do I view all of the FAQs?

  • What is the California Public Records Act?

  • Are garbage and recycling collected on holidays?

  • Who do I contact to repair a sanitary sewer that is overflowing?

  • Who collects my garbage, recycling, and yard trimmings?

  • Where can I locate information about an upcoming bid?

  • How do I recycle used motor oil and filters?

  • How do I request larger or smaller sized carts?

  • Who do I contact to report a streetlight that is out?

  • Who do I contact to report an urgent concern about traffic devices or other infrastructure in the public right-of-way?

  • How do I get my carts repaired or replaced?

  • What if my garbage, recycling, or yard trimmings collection are missed?

  • I don't know which department to contact regarding my question. Who in the City of San José can assist me?

  • Does the Purchasing Department handle all City procurement, or is procurement decentralized?

  • How do I contact a City of San José department?

  • How can I contact City departments, and find out what goods and services are needed?

  • Where can I buy extra garbage stickers?

  • Does the City have an Environmentally Preferable Purchasing Policy (EPP)?

  • Where can I take plastic grocery bags for recycling?

  • Where is City Hall located?

  • Does the City require vendors to pay Prevailing Wages, and Living Wages?

  • What do I do with items that don’t go in the recycling or garbage carts?

  • How do I arrange for a sales/marketing meeting with the City of San José to pitch my service and/or product?

  • Does the City Purchase recycled products?

  • Are yard trimmings composted in San José?

  • Where can I learn about home composting?

  • When does the City require insurance coverage?

  • What insurance coverage will be required if I am awarded a bid or contract?

  • Where can I find information about the laws and policies that relate to Procurement with the City?

  • What are common code violations regarding retail businesses?

  • How does the City make payments? Who do I call about a late invoice payment? Does the City pay late charges?

  • How do I find out what kinds of uses are allowed on my property?

  • What sign types and sizes are permitted for me to use to advertise my business?

  • What is the plastic bag ordinance?

  • How does the ordinance affect me as a consumer?

  • Why are bags being prohibited?

  • How do I get Planning approval for the changes I want to make to my business?

  • Are plastic bags a problem for local creeks?

  • Why is there a charge on paper bags?

  • When are change orders allowed?

  • Which stores does the ordinance affect?

  • Why not just offer customers an incentive to bring their own bags?

  • How do I get paid?

  • Why not just encourage customers to recycle their plastic bags?

  • Does the City have Recycling programs or policies?

  • Does San José collect plastic bags for recycling at curbside?

  • How can I search permit history for my property?

  • Why not require biodegradable plastic bags?

  • Will I still be able to purchase plastic garbage bags?

  • How can I get information about tenant improvements for commercial and industrial buildings?

  • How do I become a supplier/vendor with the City of San José?

  • Why did San José adopt a Foam Food Container Ordinance to ban expanded polystyrene (EPS) foam food service ware, commonly known as Styrofoam™?

  • Can I submit bids/proposals to the City if I do not have a San José Business Tax License?

  • Why does the ordinance only focus on EPS foam food service ware, not paper or rigid plastic containers?

  • Who is affected by this ordinance?

  • Do Local and Small vendors receive preference from the City?

  • What types of containers are banned by the ordinance?

  • When did this ordinance go into effect?

  • Who is exempt?

  • How does a restaurant apply for an exemption?

  • What are the alternatives to EPS foam food service ware, and where can I purchase them?

  • Does the City of San José always award to the lowest bid

  • What thresholds are used for solicitations?

  • Do alternative products cost more than EPS?

  • Does the City require vendors to pay Prevailing Wages, and Living Wages?

  • What is the City doing to enforce existing litter laws?

  • Can I view City of San José bids without going to the BidSync website or registering?

  • How will this ordinance be enforced?

  • How do I get the results of a recently awarded Bid/RFQ?

  • What other options does the City have to deal with litter?

  • What should I expect at the pre-bid/pre-proposal meeting?

  • Are bid and/or performance bonds required?

  • Why not just recycle foam food service ware?

  • Have other cities and counties banned EPS foam food service ware?

  • What are common code violations?

  • My vehicle received an orange warning notice, what does that mean?

  • I received an orange warning notice, do I need to respond?

  • How long can a vehicle be parked on the public street?

  • Can I park my car on the public street if the vehicle registration is expired?

  • Please advise about your privacy policy related to this test?

  • How do I make sure my vehicle will not be towed?

  • How much information is harvested from my computer?

  • Will the City always provide a warning notice before towing a vehicle?

  • Will you store the permission and use it to continue to access my information?

  • My car was towed, what do I do?

  • What is a Council / Manager form of government?

  • Where can I find the 2017 - 2018 Adopted Budget?

  • What is the City’s fiscal year?

  • How big is the City’s annual budget?

  • How many City employees are there?

  • Where do the City’s revenues come from?

  • What does the City spend its money on?

  • How can I provide input in the development of the City budget?

  • Do I need Insurance?

  • Can I organize a triathlon in San José?

  • Do I need Insurance?

  • Can I serve alcohol?

  • Can I bring my own caterer?

  • Do I need Insurance?

  • What is the difference between a parade and a procession?

  • Do I need Insurance?

  • Do I need Insurance?

  • Do I need Insurance?

  • Can I serve alcohol?

  • Can I bring my own caterer?

  • Who is a lobbyist?

  • Are nonprofit organizations that have federal tax exempt status subject to the City’s Lobbying Ordinance?

  • Who are City Officials?

  • What are the obligations of City Officials under the City’s Lobbying Ordinance?

  • When is a person engaged in lobbying activity?

  • If I did not have any lobbying activity for the week, do I have still have to file a weekly report?

  • If I, as a lobbyist, call a City Official to schedule a meeting, do I have to report that call as a contact?

  • Should time to conduct the research, prepare the study, to be used in a contact with a City Official be counted as “lobbying activity?”

  • Is the time spent processing an application included as time spent engaged in “lobbying activity?”

  • For a lobbyist, what time should be considered “engaging in lobbying activity?”

  • If a lobbyist has three (3) Lobbying Activity contacts with a City Official in one day on the same subject matter, is it reported as three (3) contacts or one (1) contact?

  • When is a person not engaged in lobbying activity?

  • How do I register?

  • Are there additional forms that must be filed along with the Lobbyist Reporting Form?

  • When a lobbyist is both a contract lobbyist and an in-house lobbyist for themselves, how should the lobbyist register and what fees do they pay?

  • Does a contract lobbyist have to pay a new client fee with his weekly report and a client fee for that client for the annual registration?

  • A Contract Lobbyist has done lobbying for a current client, but has not received compensation in that week. What are the disclosure requirements?

  • A Contract Lobbyist is paid on a monthly basis by a client. When does a Contract Lobbyist report this monthly compensation?

  • When do lobbyists report a campaign contribution to an elected City Official or candidate for City office?

  • When do lobbyists report fundraising activity?

  • A Councilmember has solicited lobbyists for donations from their clients, and those lobbyists in turn, solicited their clients for donations, but no donations actually resulted. What are the disclosure requirements?

  • What is the Contract Lobbyist’s report obligation after submitting the Notice of Termination?

  • Can an In-House Lobbyist start with a new 10 hour threshold if it files a Notice of Termination?

  • What are the disclosure obligations regarding contingent compensation arrangements?

  • What are examples of Contingent Compensation under Section 12.12.300?

  • Are lobbyists allowed to accept commissions under the City of San Jose’s Lobbying Ordinance?

  • Where can I obtain the necessary forms?

  • Are there any fees and penalties?

  • How is the City’s Lobbying Ordinance enforced?

  • Where do I get a birth, death, or marriage certificate?

  • Is your office open during the lunch hour?

  • How is the City Attorney selected?

  • Does the City Attorney advise private citizens on legal matters?

  • Where can I get a copy of the San Jose Municipal Code?

  • How do I report a potential City of San Jose code violation?

  • What department handles issues related to traffic signals, stop signs, sewer lines, sidewalks, trees, and street maintenance?

  • Where can I find a signed copy of an agreement, resolution, or ordinance?

  • How do I file a claim with the City of San Jose?

  • How do I obtain a claim form?

  • How long do I have to file a claim?

  • What should be included with a claim?

  • What happens after a claim has been filed with the City of San Jose?

  • Who is eligible?

  • How do I apply?

  • What are the minimum requirements?

  • What types of internships does the City Attorney’s Office offer?

  • Do interns get paid at the City Attorney’s Office?

  • What kind of experience and training can an intern expect to receive?

  • How do I get a Business Tax Certificate?

  • Do I need a Business Tax Certificate?

  • How much is the Business Tax?

  • Where can I find my account number?

  • How do I close my business?

  • I’ve lost my business certificate; how do I acquire a new one?

  • When do the new Business Tax changes take effect?

  • Why the increase in Business Tax?

  • What does this tax do for me?

  • I am a Residential Landlord with less than 3 units that I currently rent, why do I have to pay now?

  • I have filed for an Exemption in the past. How does that affect me and my business?

  • What exemptions may be available to my business?

  • Are there any Exemptions that were deleted with the Ballot Measure?

  • Are there any new exemptions to the Business Tax?

  • What do I do if I must make a change to my account?

  • I need to verify if a company or person has a Business Tax Certificate.

  • How do departmental expenditures track from year to year?

  • What is the breakdown of General Fund expenditures?

  • What are the expenditures in the City’s Enterprise Funds (Airport, Waste Water Treatment, Water Utility, and Parking)?

  • What are the total City expenditures by type of expense?

  • How much does the City spend on personnel?

  • What is the breakdown of actual General Fund revenues?

  • How are General Fund expenditures tracking compared to prior years?

  • What is the breakdown of Police Department expenditures?

  • How do the City’s revenues compare to the budget?

  • What is the breakdown of Fire Department expenditures?

  • How do departmental expenditures track month-to-month?

  • What form must I file with the City Clerk in order to declare my candidacy?

  • Can I donate or spend personal funds prior to the campaign contribution period?

  • Can my campaign hold and promote events prior to the contribution period?

  • How do I apply for a grant?

  • When should I call and report a stray animal?

  • What happens after I make a stray animal report?

  • Will having my pet fixed make him or her fat?

  • Doesn't surgery hurt my pet?

  • I have a boy animal. He can't have babies so why fix him?

  • What happens after I file an animal abuse report?

  • Can I report anonymously?

  • What happens to animal abusers?

  • What if I witness a stranger kick his dog?

  • What if I witness a person I know kicks or otherwise harms his dog?

  • If I have concerns about the care and condition of an animal, but I am not sure I want to make a formal report, what can I do?

  • My neighbor ties his dog out to a tree or stake in the yard all day. Is this legal?

  • What is considered a bite?

  • Why does the City require me to license and vaccinate my pet?

  • How much of your “score” is based on qualifications, written scores and oral scores?

  • Is there a guide or preparation sheet for the PHQ?

  • What is CEQA?

  • What are the CEQA transportation requirements for the City of San José?

  • What is Level of Service (LOS)?

  • What is Vehicle Miles Traveled (VMT)?

  • Why is the City changing its Transportation Impact policy?

  • Why did the State pass legislation to adopt this change?

  • What does this mean for the City of San José?

  • What is the timeline for these changes?

  • Does my ability to engage in land use and transportation decisions change?

  • How will the CEQA process in San José change?

  • How will this change impact the City’s ability to ask developers for transportation investments?

  • Will the shift to VMT make it easier or harder to develop in my neighborhood?

  • Will the shift to VMT change the CEQA process?

  • How will the shift to VMT impact new development projects?

  • How will this change impact new transportation projects?

  • When will the change to VMT happen? How will projects already in the pipeline be treated?

  • If a new development proposes to include Transportation Demand Management (TDM) measures into a development, how will the City enforce these measures?

  • How will impacts in neighboring jurisdictions be handled, especially if the neighboring jurisdiction has not yet transitioned to a VMT metric for CEQA transportation analysis?

  • How will retail be analyzed?

  • How will this change impact housing?

  • How will this change impact affordable housing?

  • Will this change impact the environment?

  • What are the impacts on business?

  • How will this shift affect overall affordability?

  • Why did the City of San Jose create a Whistleblower Hotline?

  • What types of complaints should be made?

  • How do I make a complaint?

  • What information should I include in my complaint?

  • What happens to my complaint?

  • Can I submit an anonymous complaint?

  • How do I submit an online complaint?

  • Will my complaint be kept confidential?

  • What does the Office of Emergency Management (OEM) do?

  • What goes on behind the scenes to get all of that done?

  • How do I sign up for CERT training?

  • What should I include in my emergency kit?

  • How do I sign up for emergency alerts?

  • What can I do to prepare my family/business/church for a disaster?

  • I don’t have a smart phone, or I prefer a paper to write my plan on. Any suggestions?

  • I need an emergency plan for my business and employees. Any suggestions?

  • I need an emergency plan for my Church, Synagogue, Mosque, Temple or place of worship. How can we prepare?

  • I have a family member or members with special medical needs or a disability, how can I help them prepare for a disaster?

  • I run a board and care home with people who have access and functional needs, what can I do to prepare the facility and the residents for a disaster?

  • What should I do with my pet in the case of a disaster?

  • What does “shelter in place” mean?

  • Does the City of San José have a disaster plan?

  • What types of disasters should we prepare for here in the Bay Area?

  • What is the best way to stay informed during a disaster?

  • Does the City of San José have fallout shelters in case of nuclear disaster?

  • When will the San José Fire Department begin accepting applications for Firefighter-Recruit?

  • If I am in the recruitment process, how will I be notified of my status / progress?

  • Will SJFD be accepting laterals?

  • What information will be asked during the online application?

  • Should I apply for another currently open position to understand what to expect?

  • Does SJFD award extra hire points for persons who live in Santa Clara County?

  • How does military experience play into the hiring process?

  • I cannot afford the testing fees. Is there any way I can get my test paid for?

  • What are the main qualities that SJFD looks for in a candidate? Personality, skills, or both?

  • What type of experience will you be looking for in your candidates in order to be highly qualified candidates?

  • Will letters of recommendation be considered during the hiring process? If so, when should we submit these?

  • What questions (PHQ) need to be date/time specific? (i.e. Employment)

  • On the background investigation, what kind of crime would disqualify me?

  • What is the process for EMTs who are certified in another county or out of state in order to work for SJFD?

  • Do we get paid during the academy?

  • Do we have to relocate?

  • How much time in advance do we need to schedule a ride-along?

  • How many ride-alongs can I go on?

  • Where do I request a San Jose Fire Department Incident or Fire Report?

  • Where can I dispose of prescription medications, paint, solvents, batteries, propane, fertilizers, pesticides, and other types of hazardous household waste?

  • Who do I contact if a fire hydrant is leaking or damaged?

  • If I wish to test the fire alarm or conduct a fire drill at my business, who should I contact?

  • Who do I contact for an inspection or to determine the occupancy of my residence or business?

  • Why do fire trucks use lights and sirens, even in the middle of the night when there is no traffic?

  • I saw a San Jose fire truck at a local grocery store or restaurant. Why do firefighters use fire trucks for non-emergency purposes while they are on duty?

  • Why does a fire truck come when I only requested an ambulance?

  • Why do you send so many fire vehicles to a fire, especially a small fire?

  • Can I burn leaves or brush in my yard?

  • Where can I find an affordable apartment?

  • My landlord is raising my rent a lot. Is that legal?

  • Where can I purchase a Smoke Detector or Carbon Monoxide detector?

  • I am homeless. Where can I get help?

  • Where should I place my smoke detectors?

  • Does the City provide assistance for first-time home buyers?

  • What is Carbon Monoxide and how does it harm you?

  • What are Section 8 vouchers, and how can I get them?

  • Where can I purchase a fire extinguisher?

  • How do I select a fire extinguisher?

  • What are my rights as a renter in San José?

  • Does the San Jose Fire Department service fire extinguishers?

  • My landlord is trying to evict me. Is that legal?

  • I received a home loan through the City. Where can I get payoff information?

  • Who should I contact to schedule a tour or of a fire station or visit from a local fire station?

  • Does the San Jose Fire Department offer child car safety seat checks and adjustments?

  • I have concerns about a homeless encampment in San José. What should I do?

  • Does the San Jose fire department offer CPR, AED or First Aid training?

  • Where can I find details about mobilehome rules and regulations?

  • Does the San Jose Fire department offer Bicycle Licensing?

  • I would like to help people who are homeless or at risk of homelessness. How can I get involved?

  • What can I compost?

  • Can I operate my business out of my home?

  • Do I need a seller’s permit?

  • How do I find a job at the City?

  • How do I keep updated about what’s going on in San Jose?

  • What do I need to do to start a restaurant or Food Truck?

  • Who can I contact to start a small business in San Jose?