Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Report Issues

Find out where to report common problems like abandoned vehicles, illegal dumping, graffiti, potholes, streetlight outages and code violations.

noun_Checkbox_2788738  Report abandoned vehicles, illegal dumping, graffiti, potholes & streetlight outages via the San José 311 website and app

noun_Checkbox_2788738  Report issues on private property through Code Violations

noun_Checkbox_2788738  Report issues related to traffic signals or signage, sidewalks, sewage backup & storm flooding through the Department of Transportation


Other Neighborhood Issues

Description Phone
Homeless concerns (on City property) 408-975-1400
Along train tracks (report to Union Pacific) 888-877-7267
Near freeways, highways & ramps (report to Caltrans) n/a Caltrans maintenance request form
Parks Concern (in City parks) 408-793-5510


Reach our customer contact center for all other issues

noun_Technology_1667310General requests form or Frequently Asked Questions

noun_Phone_1768000Call 408-535-3500