Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Annual Report on City Services FY 2018-19


In the Annual Report on City Services FY 2018-19, formerly known as the Service Efforts and Accomplishments (SEA) Report, the City Auditor describes the costs, quantity, quality, timeliness, and public opinion of services provided by the City government of San José. The report's purpose is to provide an overview of City services and performance data to the general public, the City Council, and City staff.

Annual Report on City Services FY 2018-19

Instructions for using the interactive dashboard: 
v Select the arrows in the bottom right corner of the dashboard to make it full screen. 
v Hover over any graphic and any bar or piece in that graphic to view details about the measure and data for    that selection. 
v Use the arrows at the bottom of the dashboard to move through each of the six City Service Area pages.

City Service Area Interactive Dashboards


The City Auditor presented this report to the City Council on January 28, 2020.  View City Council Meeting Video.


Send an email to the City Auditor with your feedback.

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer