Highlights

In the Annual Report on City Services FY 2018-19, formerly known as the Service Efforts and Accomplishments (SEA) Report, the City Auditor describes the costs, quantity, quality, timeliness, and public opinion of services provided by the City government of San José. The report's purpose is to provide an overview of City services and performance data to the general public, the City Council, and City staff.

Annual Report on City Services FY 2018-19 

• Entire Document (PDF)
• Transmittal Letter
• Introduction
• Resident Survey
• Financial Condition
• Operating Budget and Staffing

Departments

• Airport
• City Attorney
• City Auditor
• City Clerk
• City Manager
• City Service Area (CSA) Dashboards
• Community Energy
• Economic Development
• Environmental Services (Includes: Climate Smart San José)
• Finance
• Fire
• Housing
• Human Resources
• Independent Police Auditor
• Information Technology
• Library
• Parks, Recreation and Neighborhood Services
• Planning, Building and Code Enforcement 
  • Development Services 
• Police
• Public Works
• Retirement Services
• Transportation

Appendix: The National Citizen Survey^TM

• Community Livability Report
• Technical Appendices
• Trends Over Time
• Dashboard Summary of Findings
• San Jose Resident Satisfaction Survey for SJSU 2019

Presentation

The City Auditor will present this report to the City Council on January 28, 2020. 

Feedback

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