Show/Hide

Yes, we have a new look.

Welcome to the City of San José's new digital front door!

Filing a Complaint

Have you been mistreated or seen someone  else mistreated by a San Jose Police officer? Do you have information an event involving police misconduct?

If so, contact us to file a complaint.

There are five easy ways to file a complaint:

  1. Online Complaint Form
  2. Phone: (408) 794-6226
  3. Email: ipa@sanjoseca.gov
  4. Mail: 96 N. Third St., Suite 150, San Jose, CA
  5. In-Person: 96 N. Third St., Suite 150, San Jose, CA

Complaint Intake Hours

In order to allow enough time to hear and process your complaint, complaint intake hours are Monday to Friday, 9:00 am - 11:00 am and 1:00 - 4:00 pm. We strongly recommend that you make an appointment to submit your complaint.

How to File a Complaint Chart

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer