Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Frequently Asked Questions (FAQ's)

1. Do I have to purchase a specific type of security camera system?

While there is no requirement for a specific type of system, there are some minimum and recommended specifications. See the program requirements for more information.

2. Do I have to install the security camera(s) in a specific location? 

Cameras need to be installed on or monitor/view the exterior of the home or building.  

3. How much is the rebate?

Applicants can apply for a security camera rebate of up to $100 per address.

4. Can I get reimbursed for more than one camera? 

Yes.  However, there is a limitation of only one (1) security camera system per property address (a camera system may include multiple cameras).  You can apply for a rebate for more than one camera, if the additional cameras are located and registered at a different address.

5. How long will it take to receive the rebate?

Upon submission of an application, it will take up to 45 business days to receive the rebate, if the application is complete and approved. 

6. How can I submit my application for the SJPD Camera Registry or the Registered Camera Rebate program if I do not have a computer?

There are several locations throughout the city that provide access to computers, including all branch libraries. You can also call the office of Councilmember Pam Foley (408)535-4909.

7. How do I register my camera with the San José Police Department (SJPD)

Visit and complete the form. 

8. What documents do I need in order to apply for a rebate? 

  • Proof of purchase for the security camera (system). 
  • Documentation of consent of property owner, if the applicant is a tenant .
  • The address of the installed camera, and your mailing address, if different than the location of the installed camera. 

9. Does the San José Police Department (SJPD) have access to the footage from the cameras? 

Residents who are interested in participating in the program are required to register their cameras with the SJPD.  Although the San José Police Department (SJPD) will not have access to live video from the camera, it can request that the program participant voluntarily provide access to recorded footage. 

If you have additional questions, please contact the office of Councilmember Pam Foley at (408)535-4909.