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Digital Privacy

What is the City of San Jose’s approach to Digital Privacy?


The City is currently developing an increasingly comprehensive approach to digital privacy policy, with the collaboration of a Digital Privacy Working Group. Members of the City’s Digital Privacy Working Group provided an update regarding the City’s approach to digital privacy on December 6, 2018 at the Smart Cities and Service Improvements Committee.

The City intends to further centralize digital privacy policy development through the establishment of City-wide principles, which will serve as guidelines when developing policy for specific smart city use cases. The City is taking a three-pronged approach to digital privacy policy development: establishing an internal Digital Privacy Working Group; engaging a Digital Privacy Advisory Taskforce comprised of business, nonprofit and community stakeholders; and, a meaningful community engagement process. Each of these efforts will work concurrently to help inform the City’s overall approach to digital privacy.


The following digital privacy principles were approved by the San José City Council on September 17, 2019 and reflect the input of stakeholders. Over the next year, the City will use the principles to develop a comprehensive digital privacy policy that will guide all work in the City to protect the data of our residents.

WE VALUE PRIVACY: We affirm that privacy is an inherent human right. San José commits to fully evaluating risks to your privacy before collecting, using, or sharing your information.

WE COLLECT ONLY WHAT WE NEED: We collect only what is required to provide and improve city services and comply with the law. We seek community input about what information is used and collected.

WE ARE OPEN AND TRANSPARENT: We are transparent about what information we collect, why we collect it, and how it is used. We commit to being open about our actions, policies, and procedures related to your data. We make our policy documents publicly available and easy to understand.

WE WILL GIVE YOU CONTROL OVER YOUR DATA: We will provide you with the information to make an informed decision about sharing your data. We have clear processes that ensure data accuracy and provide you visibility into what data the city has collected from you.

WE SHARE ONLY WHAT WE NEED: We anonymize your information before we share it outside the city, except in very limited circumstances. Business partners and contracted vendors who receive or collect personal information from us or for us to deliver city services must agree to our privacy requirements.

WE DESIGN FOR PRIVACY AND SECURITY: We integrate privacy and security into every aspect of our designs, systems, and processes. We commit to updating our technology and processes to effectively protect your information while under our care. We follow strict protocols in the event your information is compromised.

DIGITAL PRIVACY working group

The Digital Privacy Working Group was established in May 2018 and meets monthly. The Digital Privacy Working Group will continue to engage a broad range of internal City staff and external partners on an ad-hoc basis. Members of the City’s Digital Privacy Working group are below.

  • Kip Harkness, Deputy City Manager (serves as the executive sponsor)
  • Sarah Papazoglakis, Senior Privacy Policy Analyst, Office of the City Manager (lead)
  • Rob Lloyd, Chief Information Officer, Information Technology Department
  • Judi Torrico, Deputy Director, Technical Services, San José Police Department
  • Marcelo Peredo, Chief Information Security Officer, Information Technology Department
  • Diana Yuan, Deputy City Attorney, Office of the City Attorney
  • Ryan Dulin, Deputy Director, San José Fire Department
  • Valerie Osmond, Deputy Director, Environmental Services Department
  • Sarah Zárate, Assistant to the City Manager, Office of the City Manager
  • J. Guevara, Broadband Manager, Office of the City Manager
  • Julie Oborny, Librarian, San José Public Library
  • Vince Pereira, Information Technology Manager, Department of Transportation
  • CJ Ryan, Program Manager, Parks, Recreation, and Neighborhood Services
  • Fereshteh Zakeri, Information Systems Analyst, Housing
  • Kaylana Mueller-Hsia, Mayor's Office of Technology and Innovation

Additional members will be added at the discretion of the Privacy Working Group.

Digital Privacy Advisory Taskforce

The City of San José has established a Digital Privacy Advisory Taskforce of comprised of business, nonprofit and community members to validate and provide input on the development of the City’s digital privacy principles and digital privacy use cases. Additional members may be added to the Taskforce, although not to exceed 10 members in total. Members will serve a 1-year term.

The Taskforce will meet quarterly and hold its initial meeting on November 27, 2018 at 11:30 am. Additional details regarding the establishment of the Taskforce, as well as the agenda for the initial meeting can be found below.

Privacy Advisory Taskforce Members:

  • Victor Sin, Chair of the Santa Clara Valley Chapter, ACLU of Northern California
  • Roxana Marachi, San Jose Silicon Valley NAACP
  • Heather Patterson, Senior Research Scientist, Intel Labs & Privacy Scholar at NYU
  • Harvey Jang, Vice President and Chief Privacy Officer, Cisco Systems, Inc.
  • Bob Lim, Vice President Information Technology & Chief Information Officer, San José State University
  • Irina Raicu, Director, Internet Ethics, Markkula Center for Applied Ethics, Santa Clara University
  • James Randol, Retired San José Police Department Captain
  • Mike Shapiro, Chief Privacy Officer, Santa Clara County


Community Engagement 

The Digital Privacy Working Group, in consultation with CivicMakers, the City’s digital privacy community engagement consultant, has begun to establish an approach for meaningful and effective community engagement. The City’s formal engagement will begin in December 4, 2018 to further identify the most effective approach to engaging the San José community as policy is developed. The overall approach and identification of stakeholders, will continue through the end of the year and presented to the Smart Cities and Service Improvements Committee on December 6, 2018.

Agenda: December 4, 2018


Digital Privacy Advisory Taskforce Meetings

Meets: Quarterly
Location: City Hall
Number of Members: 10
Member Term: 1 year
Staff Contact: Sarah Papazoglakis, (408) 535-8196

Agenda and Minutes
Meeting Agendas and Minutes for the Digital Privacy Advisory Taskforce
 agendas  time  location  minutes  post meeting documents
 November 27, 2018 11:30 am  City Hall, Tower, T-1734  November 27, 2018  None
 February 14, 2019  2:00 pm  City Hall, Tower, T-1654  February 14, 2019  None
 April 10, 2019  2:00 pm  City Hall, Tower, T-1753  April 10, 2019  None
 August 14, 2019 - CANCELLED  2:00 pm  City Hall, Tower, T-550  None  None
 October 9, 2019  2:00 pm  City Hall, Tower, T-1047  October 9, 2019  None
 February 13, 2020  2:30 pm  City Hall, Tower, T-1752  February 13, 2020