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Animal Control

Report an Animal Issue

Field Services

We serve the areas of Cupertino, Milpitas, San José, and Saratoga. If you reside in another city, please contact the appropriate animal agency in that jurisdiction to obtain field services.

Did You Find Kittens?

Every spring, our shelter is overrun with found kittens. Most kittens do not need rescuing. To learn more about what to do when you find kittens, go here. 

All Other Found Animals

If You Need to Report Please Take the Following Action
  • An aggressive stray dog
  • An injured stray or wild animal
  • A sick stray or wild animal
  • A confined stray or wild animal
  • An animal bite to a human
  • A noisy animal in city of SJ only

Do not submit an online report.


Please Call
(408) 794-7297 

                                Daily field operation hours are 7:00 am - 9:00 pm                                                  *Please contact your local police department before or after these hours
  • A dead domestic animal
  • A dead wild animal
  • A non-urgent humane condition
  • An over limit of animals
  • A domestic animal allowed to run at large (known address)
  • Unsanitary conditions
  • A loose dog currently at large

You must complete each box in the online form and describe your complaint in detail.

 

Failure to follow these instructions exactly will result in a service delay.

 

 You also must fill out a separate form for each complaint type even if it is at the same address.

 

Submit an Online Report

Stray Animal Pickup/Transport

If you have found a stray dog or injured stray cat and need our Animal Control Officers to pick it up, you can call us at 408-794-7297. An officer will pick it up from your residence as soon as they can at no charge.

Because our officers are often busy responding to emergency calls, it may be faster and easier to transport the animal yourself, if it is safe to do so, we are located at:

San José Animal Care Center
2750 Monterey Road
San José, CA 95111

If you choose to do so, we thank you for temporarily harboring a stray animal. Many animals roaming free are frightened and are likely to run into traffic in their confused state. You can be satisfied knowing you are helping the animal and the community stay safe.

Stray and Feral Cats

Feral cats were born on the streets and have not been socialized to people. Most have never had any human contact but some were once semi-tame cats that now have to fend for themselves. These cats do the best they can to survive, facing many hardships but many manage to lead a good existence, especially here in California with our temperate climate.

Feral cats live in neighborhoods, shopping centers, creeks, commercial properties and near dumpsters—anywhere they can find shelter.

Some people provide daily food and water for the cats, considered Community Cats. However, the greatest threat to feral cats is overpopulation. Trap-Neuter-Return (TNR) has proven to be the most humane and effective method of managing feral or community cat populations.

Removing feral cats from a location is very ineffective as it only opens a territorial void and then more unaltered cats move in, starting the breeding cycle all over again.