City of San José

NEW EMPLOYEE WELCOME (ORIENTATION)

You will be invited to attend an in-person orientation session at City Hall for your first day of employment. This session will cover information about the City of San Jose as well as other important information to help you get started! 

Here is a map of City Hall. 

For benefited new hires*, information about your health benefit options will be shared during New Employee Welcome. 

*Benefited New Hire is defined as someone who has standard hours of 20+ hours per week. 

PT unbenefited new hire? Check your email for instructions regarding completing your onboarding documents.  

Please read the City Manager's Memo on One Team Leadership Values and Expectations.

Benefits Resources

For detailed information about Benefits offered by the City of San Jose, please visit the Benefits page. The Benefits Overview Guidebook may be especially helpful when considering your options.

Your benefit elections will be made in eWay. 

Please feel free to view the Benefit Enrollment Deadlines 2025. 

Additional New Hire Activities and Resources

• Add your Direct Deposit or sign up for Rapid Pay Card
• Enroll in your Benefits (Benefited Employees Only)
• Review the 2025 Payroll Calendar
• Complete the New Employee Welcome survey to provide us feedback on your onboarding experience 

• Federated Retirement Plan Fact Sheet
• Worker's Compensation Time of Hire Pamphlet
• City Digital Privacy Manual: This is the general guide for collecting, sharing, or otherwise using data or personal information in the City. Refer to this document to understand how to initiate a privacy review (required for all new technology procurements and data initiatives).

Important Contacts

Human Resources

(408) 535-1285
Human.Resources@sanjoseca.gov

VOYA Financial Local Representatives

Peter Ng

(408) 386-6061 - peter.ng@voya.com

For employees of the Airport, Human Resources, Police, Library, Parks, Recreation & Neighborhood Services, and Transportation

Chad Galvan

(408) 605-8866 - chad.galvan@voya.com

For employees of all other departments

Online appointment tool available! https://csj.timetap.com/