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City Innovation

As the Capital of Silicon Valley, San José is proud to lead with technology, creativity, and transparency. The Information Technology Department (ITD) drives innovation across City services to improve daily life for residents and strengthen how government works. 

Our forward-looking programs from artificial intelligence to digital privacy to workforce development, help San José build a smarter, safer, and more connected city.  

Innovation Focus Areas 

Artificial Intelligence (AI) 

We explore responsible AI to improve service delivery while protecting residents' rights and privacy. AI is being tested for language translation, road safety, and more, guided by transparency and community input.

Learn more about AI in the City of San José

Data Governance 

Using data the right way helps the City solve problems faster. From dashboards to predictive models, our data projects support smarter decisions across departments. 

Learn more about data initiatives

Digital Privacy 

San José prioritizes your privacy. Our Digital Privacy team ensures all new technologies meet the City’s standards and policies to protect personal data.

Learn more about the City's privacy policies

GovAI Coalition 

San José co-founded the GovAI Coalition, a national network of public agencies working together to build ethical, transparent, and practical AI policies for local governments. 

Learn more about the GovAI Coalition

IT Training Academy 

To keep pace with rapid tech changes, we’re upskilling City employees through hands-on learning, building a workforce ready to lead in digital government. Training programs include: 

  • AI Upskilling Program 

  • Data Upskilling Program 

  • Project Management Program