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68℉Traffic Safety & Transportation Concerns
Contact Transportation Agencies & Report Street Issues
This page offers quick and easy access to contact transportation agencies and city services, including VTA, Caltrans, Caltrain, Valley Water, and the San José Department of Transportation. Here, you’ll find resources to:
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Request traffic enforcement
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Report potholes, damaged sidewalks, or streetlight issues
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Request new traffic signs, crosswalks, or lane striping
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Adress other street-related concerns
Agency Contacts & Resources
Valley Transportation Authority (VTA)
- Phone: 408-321-2300
- Email: customer.service@vta.org
- VTA Feedback Form
California Department of Transportation (Caltrans)
Caltrain
- Phone: 1-800-660-4287
- Feedback Form
Santa Clara Valley Water
- Phone: 408-265-2600
- Submit a Request to Valley Water,
- Valley Water's Watershed Hotline: 408-630-2378
San José Department of Transportation
For a more comprehensive list of Department of Transportation contacts, please visit the San José Department of Transportation Department Contacts Webpage.
Traffic Safety Contacts
| Issue | Contact Information |
|---|---|
| Requesting Traffic Enforcement | Use San Jose Police Department's Traffic Enforcement Request form, or call (408) 277-8900 |
| Requesting Enhanced Traffic Safety Measures | Traffic.Safety@sanjoseca.gov or call (408) 535-3850 |
| Crosswalk Request | Traffic.Safety@sanjoseca.gov or call (408) 535-3850 |
| School Safety | Traffic.Safety@sanjoseca.gov or call (408) 535-3850 |
| Disability Access | Traffic.Safety@sanjoseca.gov or call (408) 535-3850 |
| Adult Crossing Guard Study | Traffic.Safety@sanjoseca.gov or call (408) 535-3850 |
Traffic Signals, Signs, and Streets
| Issue | How to Report |
|---|---|
| Pavement Damage/Potholes | Call 311 or 311 Website |
| Curb & Gutter Repair | (408) 794-1901 or treesandsidewalks@sanjoseca.gov |
| Damaged Sidewalk (Broken/Uneven) | Call 311, 311 Website or treesandsidewalks@sanjoseca.gov |
| Streetlight Repair | Call 311 or 311 Website |
| Signal Timing Concerns | (408) 975-3700 or traffic.signals@sanjoseca.gov |
| Signal Modification / New Signal Request | (408) 535-3850 or traffic.signals@sanjoseca.gov |
| Traffic Signal Malfunction | (408) 794-1900 |
| Missing or Damaged Traffic Signs | (408) 794-1900 |
| Request New Signs | (408) 535-3850 or traffic.signals@sanjoseca.gov |
| Faded Roadway Marking | (408) 794-1900 or streets.dispatch@sanjoseca.gov |
| Report a Spill, Leak, Release, or Discharge to the Storm Drain or Street Gutter | (408) 945-3000 or use the Storm Drain Discharge Complaint Form |
Parking
| Issue | Contact Information |
|---|---|
| Parking Compliance | (408)-534-2900 or parking.compliance@sanjoseca.gov |
| Parking Garages/Lots | (408)-535-3850 or email parking@sanjoseca.gov |
| Cars Blocking Sidewalks | (408)-277-8900 |
| Vehicle Abatement | Call 311 or 311 Website |
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