Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

How to recruit participants

Use our sample email script for tips on what to say when recruiting users for your research.

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Sample recruitment email

Hi there,

Would you like to help the City of San Jose create a more user-friendly [tool, website or city service]? We'd love your help!

Can you join us for a [insert time e.g 20 min, 30 min] interview over the phone or in-person about your experience with our [tool, website, city service name]?

If you're interested in helping out, please sign up here [insert link to a Google form for
people to sign-up].

Your stories and feedback, both positive and negative, will help us figure out how to
better serve residents (like you).

[your name and email signature]

If you’d like to stop receiving these emails, please reply with the text “opt-out”.