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Yes, we have a new look.

Welcome to the City of San José's new digital front door!

How to recruit participants

Use our sample email script for tips on what to say when recruiting users for your research.

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Sample recruitment email

Hi there,

Would you like to help the City of San Jose create a more user-friendly [tool, website or city service]? We'd love your help!

Can you join us for a [insert time e.g 20 min, 30 min] interview over the phone or in-person about your experience with our [tool, website, city service name]?

If you're interested in helping out, please sign up here [insert link to a Google form for
people to sign-up].

Your stories and feedback, both positive and negative, will help us figure out how to
better serve residents (like you).

Sincerely,
[your name and email signature]

If you’d like to stop receiving these emails, please reply with the text “opt-out”.