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Mission and Core Values

City Mission

The Mission of the City of San José is to provide quality public services, facilities and opportunities that create, sustain, and enhance a safe, livable, and vibrant community for its diverse residents, businesses, and visitors. 

Core Employee Values

Integrity

  • Uphold the highest work ethic 
  • Be open, honest, and accountable 
  • Demonstrate fiscal responsibility

Respect

  • Treat everyone fairly
  • Honor diverse views and backgrounds 
  • Empower people to do their best
  • Protect the Environment

Innovation

  • Challenge boundaries 
  • Make tough decisions 
  • Build on successes and failures 
  • Encourage creativity

Excellence

  • Focus on all customers
  • Provide outstanding service
  • Support professional development
  • Promote continuous improvement

Collaboration

  • Foster teamwork 
  • Support partnerships 
  • Promote cooperation and win-win solutions 
  • Communicate openly and positively 
  • Listen 

Celebration

  • Recognize accomplishments
  • Create an enjoyable workplace
  • Reward excellence
  • Balance family and work