Transportation Safety, Operations, and Parking Job Duties

Associate Engineer Job Descriptions

Traffic Signal Design

The Associate Engineer is responsible for ensuring that all new signal installations and modifications to the City’s traffic signal system conform to current standards of safety and efficiency, as well as meet the long-term goals for the signal program. This includes delivery of Traffic Signal Program Capital Improvement Projects (CIP) and providing signal design review and construction coordination services for private development and other municipal projects within the City. Key duties include but are not limited to:

Provide traffic signal design review services for private development and City CIP.
Coordinate construction phase signal activation activities with an aim to mitigate traffic impacts to all roadway users.
Manage capital traffic signal installation and modification projects to improve on a balanced roadway network.
Design minor signal improvements through work orders including operational changes, adding signalized crosswalks, addressing frequently hit assets, etc.
Review corridor plans for pavement improvements and other grant applicants.
Coordinate with inter-department City and external multi-agency stakeholders.
Manage consultant design agreements.
Develop and track traffic signal improvement priorities.
Manage traffic signal asset inventories including running signal warrant studies, responding to resident inquiries, etc.
Supervise and mentor Engineers and interns in the performance of work.

Traffic Flow Management

San José operates and manages over 900 traffic signals citywide. The Associate Engineer will lead efforts to provide safety and operational analysis and signal timing support for key City priorities, including Quick-Build along Vision Zero priority safety corridors, downtown area development, collision and fatality review, complete streets projects, and roadway reconfiguration projects that support bike network expansion. Key duties include but are not limited to:

Lead and supervise engineering and/or technical staff by establishing goals, tracking performances, creating a positive work environment, maximizing staff development opportunities, and providing appropriate recognition.
Work closely with project teams throughout the department to identify and evaluate signal timing strategies to support key City priorities.
Coordinate with partner agencies and consultants for project implementation, traffic data collection and review, signal timing strategy development and implementation, field review, and simulation model development for evaluating traffic impacts.
Perform project management and delivery duties for signal retiming projects.
Work closely with Valley Transportation Authority (VTA) to identify any transit operations issues; troubleshoot and address system concerns and optimization needs, including detection repair, detection zone adjustments, transit signal priority project implementation and system integration.
Develop, implement, and adjust signal timing along travel corridors to reduce delays and improve intersection efficiency.
Respond to residents regarding signal operations concerns.
Flexibly support the Traffic Signal Design program for project delivery

Systems Management (ITS)

The Systems Management Unit is responsible for the day-to-day support, operation, maintenance, and management of the City’s extensive Intelligent Transportation Systems (ITS) infrastructure, comprised of a copper, fiber and wireless based field communications network, video surveillance cameras, traffic signal controllers, advanced detection vehicle detections, cybersecurity appliances, and advanced traffic control systems and applications. Under the direction of the ITS Manager, the Associate Engineer will lead efforts to test and pilot emerging technologies, implement, and deploy proven advanced ITS systems and applications, coordinate ITS efforts with regional and departmental stakeholders, manage the ITS plan review process, and operate and maintain DOT’s expansive IP based, traffic communications network. Key duties include but are not limited to:

Lead and supervise a small team of engineers and technical staff by establishing project schedules, overseeing deliverables and project tasks, and providing technical support and oversight.
Work with team to establish goals and performance targets, promote staff development, and encourage staff recognition when appropriate.
Leverage strong skills in computers, network communications, and traffic control technologies to solve complex problems and develop innovative solutions for safer and more efficient traffic signal operations.
Lead and manage City and grant funded ITS projects, such as copper to fiber conversion, adaptive signal control, controller upgrades, and ITS equipment improvement installations.
Work closely with the ITS Manager to ensure on-time and on-budget delivery of ITS projects.
Manage professional and on-call construction services contracts, open purchase orders, cooperation agreements, and coordinate repair/construction/maintenance work with the Electrical Shop.
Coordinate with department, City, and regional stakeholders to advance, support, and build ITS initiatives and infrastructure that further strengthen safe and efficient traffic operations.
Maintain strong relationships with consultants and equipment vendors to build technical expertise and effective support structure.
Manage the plan review process as it relates to ITS equipment installation, construction, and operation.
Manage day-to-day operation and maintenance of the ITS field communications network to ensure high reliability, secured operations, and availability of ITS resources.

Traffic Safety and Pedestrian Safety Enhancement

The Associate Engineer is responsible for leading the development and implementation of Traffic Calming and Pedestrian Safety Enhancement projects and providing Neighborhood Traffic Management services throughout the City. The Associate Engineer develops traffic safety projects and improves safety for all roadway users while ensuring facilities are pedestrian and bicycle friendly and comply with laws, rules, regulations, and ordinances. Additionally, this position will lead the review of design and collision reports, order traffic studies, and implement safety improvement projects. Ability to effectively coordinate multidiscipline issues among multiple stakeholders is a requirement. Key duties include but are not limited to:

Manage traffic safety requests and develop recommendations for roadway improvements.
Review, design, and implement safety improvement projects while providing effective project management to ensure on time and within budget project delivery.
Identify projects and safety improvements by using data driven approach.
Prepare request for proposals and multi-agency agreements.
Coordinate with internal City stakeholders as well as external stakeholders, including providing staff support and working effectively with committees, boards, task forces, community groups, associations, and staff in other departments and agencies.
Collaborate with lead project agency, their staff and consultant representatives to support City’s interests.
Attend and lead community meetings and other public outreach activities.
Understand and implement City’s overall goals for transportation services and community development.
Lead and supervise engineering, technical and non-technical staff by establishing goals, tracking performance, creating a positive work environment, maximizing staff development opportunities, and providing appropriate recognition.

Automated Speed Enforcement

The Associate Engineer is responsible for leading the development and implementation of the Automated Speed Enforcement Program. Assembly Bill 645 (AB 645) authorizes six California cities, including San José, to conduct a five-year Automated Speed Enforcement pilot between January 1, 2024, to January 1, 2032. The Associate Engineer will develop and prioritize the delivery of the speed safety system where data shows the most speed and incidence of severe and fatal injury crashes and ensure all provisions meet the legislative bill and meet all reporting requirements. Additionally, this position will analyze crash data and other traffic safety statistics to identify high crash intersections and corridors and classify risks and trends where Speed Safety Camera system are most appropriate.  Ability to effectively coordinate multidiscipline issues among multiple stakeholders is a requirement. Key duties include but are not limited to:

Develop speed safety camera system program and work with the other 5 pilot cities. 
Work with vendor on the citation processing for speed safety camera.
Provide effective project management to ensure on time and within budget project delivery.
Attend and lead community meetings and other public outreach activities. Coordinate with internal City stakeholders as well as external stakeholders, including providing staff support and working effectively with committees, boards, task forces, community groups, associations, and staff in other departments and agencies.
Perform project management duties, including cost estimating, resource allocation, drafting and administering contracts and grants, expenditure tracking, grant billing, design review coordination, and progress report submissions.
Review, design, and implement safety improvement projects.

Parking and Downtown Operations, Special Event Management and Engineering

The Associate Engineer is responsible for developing comprehensive State-mandated traffic control plans, street/lane closures, and pedestrian access plans for special events. This position works collaboratively with the Police Department’s Secondary Employment Unit to manage all special events that are conducted on City streets or impacts City streets. This position will take the lead in developing Transportation and Parking Management Plans (TPMP) for major event venues, such as the SAP Center and Earthquake Soccer Stadium. In addition, this position is responsible for managing the Parking CIP and overseeing the comprehensive maintenance program for the City’s parking portfolio. This position reports directly to a Program Manager and may supervise a Transportation Specialist, Associate Engineering Technician, and interns. Key duties include but are not limited to:

Effectively develop State-mandated traffic control plans, street and lane closure plans, and pedestrian access plans for Citywide special events and major event venues like the SAP Center and Earthquake Stadium.
Work collaboratively with VTA and Caltrans to minimize impacts to freeway off ramps, LRT, and bus lines during special events.
Actively manage the maintenance program for the City’s parking portfolio and manage construction impacts in the Downtown Core.
Assist with the development on the Parking CIP and long-range project planning.
Effectively manage the timely and on-budget delivery of Parking CIP projects including planning, design, and preparation of plans and specifications.
Lead and supervise staff by establishing goals, tracking performances, creating a positive work environment, maximizing staff development opportunities, and providing appropriate recognition.

Signal System Management and Operations

San José operates and manages 950+ traffic signals citywide. The Transportation Specialist position will support day-to-day signal operations to ensure safe and efficient movement of travel, including responding to citizen signal concerns; performing field investigations; and monitoring traffic for congestion during peak hours. This position will also support traffic safety and roadway reconfiguration projects. Weekend work may be required once or twice a month, either to support events or signal retiming projects.

The candidate must possess strong analytical and interpersonal skills, with the ability to effectively communicate and coordinate traffic management roles and responsibilities across agencies and service providers. Key responsibilities of this position include, but are not limited to, the following:

Investigate and address customer service requests relating to traffic signal operation inefficiencies.
Actively monitor and manage roadway traffic conditions from the TMC; adjust traffic signal timing to relieve traffic congestion, support traffic detour and construction zone impacts. Coordinate with other agencies (Caltrans/Police/neighboring cities), parking operators, project inspectors, and maintenance personnel as needed.
Assist in the review of plans and specifications of proposed traffic signal improvement, traffic safety, and roadway reconfiguration projects.
Assist in the review of traffic flow performance data to identify traffic hot-spots and operational inefficiencies.
Assist in scheduling event staffing needs; and assist in managing evening and weekend events to provide safe and efficient access to major event destinations.

Walk 'n' Roll/Safe Routes to School

Created in 2012 under emission reduction funding, Walk ‘n’ Roll is San José’s Education and Encouragement/Safe Routes to School program, which aims to reduce traffic congestion, greenhouse gas emissions, and create a safer environment in areas around schools. As of 2024 the program has grown to serve almost 80 schools.

This position works with the Walk ‘n’ Roll, Vision Zero, and Traffic Safety managers to add new offerings to Walk ‘n’ Roll that could serve more of San José’s 260+ public schools. These new areas could include emphases or modules on Vision Zero, sustainability, active transportation and wellness, increasing public transit use, decreasing emissions, new mobility, creating a self-sustaining Transportation Demand Management strategy for schools, and/or other innovative approach to incorporate the City’s and funding’s policy priorities.

The primary responsibility for this position is to help create, manage, and implement new programs for Walk ‘n’ Roll, work with community partners, as well as engineers and planners in Traffic Safety Operations and Vision Zero.
Additionally, this position conducts traffic and pedestrian education workshops and bicycle rodeos for groups of various ages and socioeconomic backgrounds. This position is also responsible for grant administrative duties, as well as managing project schedules, budgets, and associated vendor contracts.
This position requires strong analytical and interpersonal skills and must demonstrate the ability to work effectively with elementary, middle, and high school youth. Additionally, evening and weekend work is required occasionally. The ability to speak another language common in San Jose, such as Spanish or Vietnamese, is preferred. Key responsibilities of this position include, but are not limited to, the following:

Proactively work with school representatives (such as principals, parent clubs, teachers, and school district staff) to coordinate safety assemblies, bike rodeos, and other education and encouragement activities in a way that best fits a particular school’s needs.
Work with supervisor to develop/update curriculum covering safe walking and biking skills, and create strategies to motivate youth and parents to engage in healthy, sustainable transportation (walking, biking, and public transit).
Develop contacts with prospective schools and work to increase the reach of the Walk n’ Roll program.
Conduct pedestrian and bicycle safety presentations and on-bike educational events (“bike rodeos”) for school age children at school sites and community events. Some events may be requested in Spanish or Vietnamese.
Facilitate meetings with parents to establish Walk n' Roll suggested routes to school, including map preparation for meetings and school-wide distribution.
Develop program newsletter, flyers, and use social media to increase engagement.
Solicit event and program sponsorship.
Represent Walk n’ Roll San Jose at local and regional agency collaboratives and task forces, including presentations on various topics related to promoting active transportation and public transit for youth.
Monitor project budget, schedule, contracts, and data tracking.
Prepare progress reports and grant invoices.
Coordinate Walk n’ Roll activities with other departments such as Parks, Recreation and Neighborhood Services where applicable to promote walking and biking in communities surrounding schools.
Work with data pertaining to environmental studies, public health, wellness, active transportation, sustainability, or Transportation Demand Management.
Organize community and school events to educate the public about environmental and health benefit outcomes of walking and biking.
Work with engineers and planners in the Department of Transportation to coordinate and conduct access and circulation studies for schools to assess potential infrastructure changes that could improve safety for all students during morning drop-off and afternoon pick-up time frames.
In addition to the technical knowledge requirements being added, independent judgement is required with the day-to-day operations of the program, including managing project schedules, budgets, and grant reporting.

Vision Zero

This Transportation Specialist position will provide support to the Vision Zero program, which aims to eliminate fatalities and reduce severe injuries caused by traffic collisions. This position will be part of the Vision Zero data team and performs several data analyses and evaluations necessary to understand the trends and effectiveness of Vision Zero initiatives. The Vision Zero Data team is also responsible for the management of crash and injury data, including data entry, conducting safety research projects, developing the Vision Zero action plans, programs and policy. Key responsibilities of this position include, but are not limited to, the following:

Collect and analyze data to perform quantitative and qualitative studies of street safety improvements, and complete streets.
Conduct on-site/field work evaluations of safety and traffic conditions, including quantitative and qualitative data collection.
Conduct analyses in GIS and Excel.
Ideally have experience with SQL, Python, and data dashboards such as PowerBI or Tableau, and working with Big Data.
Ideally have experience in data science.
Assemble presentations in PowerPoint, and/or design software (e.g., Adobe Creative Suite, Canva).
Write reports summarizing data analysis findings that evaluate Vision Zero project implementation progress and suggest data-backed improvement ideas.
Prepare maps, reports, and related material for presentation.
Coordinate with DOT units, vendors, and consultants.
Conduct research on best and latest practices for Vision Zero initiatives.
Create Standard Operating Procedure (SOP) for analyses.
Develop methods and build on her/his current technical knowledge base in order to arrive at data-forward conclusions.
Support grant applications and grant administration/management.
Have an interest in developing public presentation skills to present findings.
Coordinate data work with other departments, agencies, and partners.
Coordinate with other DOT groups.
Contribute to ongoing data analysis efforts to inform Vision Zero policy and planning.
Review collision reports and apply guidelines to enhance roadway safety.

Neighborhood Traffic Management

The Engineering Technician I/IIs in the Neighborhood Traffic Management Team of the Transportation Safety, Operations and Parking division typically perform the following specialized functions:

Performs sub-professional traffic engineering studies of moderate difficulty for traffic safety projects that involve considerable independent data collection and analysis. Typical studies include, but not limited to: school traffic safety and parking analysis, crosswalk studies, intersection safety analysis (stop sign and visibility constraints), crash analysis, and parking restrictions.

Landscape Services & Traffic Maintenance

In addition to the duties listed above, Engineering Technician I/IIs in the Landscape Services & Traffic Maintenance Team of the Transportation Safety, Operations and Parking division typically perform the following specialized functions:

Supports Pavement projects identifying obstructions and managing contractual pruning of trees along special district residential streets in advance of pavement maintenance.
Provides support to Inspectors in performing weed abatement inspection for fire prevention, quarterly landscape ratings for performance reporting, Beautify SJ inspection assistance, residential street sweeping and green stormwater infrastructure assistance.
Administrative support such as creating spreadsheets and tracking data, performing complaint investigations, entering data into our database for core service reporting, reviewing plans, completing pay letters, assist in compiling/organizing Standard Operating Procedures for landscape and sweeper programs, assist with creating maintenance master plans and under the guidance of an Inspector; performing field inspections.

Parking and Downtown Operations

The Engineering Technician I/IIs in the Parking and Downtown Operations division typically perform the following specialized functions: 

Review special event applications and determine Traffic and Parking Management Plan (TPMP) requirements that follow safe practices of the Manual on Uniform Traffic Control Devices (MUTCD) guidelines.
Attend pre-event meetings to review event scopes/routes.
Responsible for developing TPMPs for City-wide outdoor special events and major event venues.
Perform pre-event field site visits to review conditions.
Develop traffic control equipment work orders.
Coordinate traffic control equipment delivery.
Attend events as necessary to assist with day-of-event logistics and make changes in real time to the TPMP as necessary.
Perform post-event field site visits to confirm site operations and coordinate equipment pick-up.
Coordinate special event and equipment rental billing.
Through the collection of data, review and document program processes.
Review and analyze existing parking and transportation programs and services.
Coordinate with SJPD on the development of cost effective and safe traffic control plans for special event producers.
Outreach to various stakeholders impacted by TPMPs.
Coordinate with City staff to develop street closure impact notifications.
Coordination with City’s parking operations vendor on potential impacts of TPMP roadway closures or route changes.
Manage Parking Access and Revenue Control System spare part inventory.
Review technical parking processes and make recommendations for improvement.
Field, investigate, and draft responses to parking customer inquiries and concerns.
Perform inventory surveys of on-street parking meters, time limited zones, and enforcement areas.
Coordinate the ongoing update for on-street and off-street GIS parking data.
Coordinate the City Hall, MLK Library, and Community Energy Department employee parking programs.
Work on special projects as needed.

Engineer I/II Job Descriptions

Signal Design

Engineer I/II positions in the Signals Design team provide traffic signal-related management and support services throughout the City of San José. The positions will work closely with other team members, and may include direct supervision of sub-professional technical staff.

Key duties include but are not limited to: 

Implementing capital and grant-funded projects to enhance pedestrian, bicycle, transit, and vehicle access at intersections using signal control devices; including grant administration, consultant and vendor contract management, project scoping, design review, project scheduling, budget management, and coordination with various internal and external stakeholders;
Coordinating construction activities, including traffic signal “turn-ons” and mitigating signal timing impacts during construction at intersections;
Evaluating proposed striping and improvement plans associated with annual pavement program work and providing design details to enhance all modes of travel;
Coordinating traffic signal ITS enhancements in preparation and conjunction with public improvements and pavement work;
Reviewing traffic signal plans and specifications for development and capital improvement projects for compliance with CA-MUTCD and City standards; 
Coordinating with projects implemented by other City divisions and departments to ensure all changes affecting the traffic signal network conform to the future goals of the City;
Analyzing collision/volume data and other variables to identify ideal locations for innovative traffic signal designs (bicycle signals, HAWK signals, protected intersections, etc.) and evaluate before and after studies; and
Responding to citizen requests for improvements to the signal network.

Signal Operations

The Engineer I/II positions in the Signal Operations team are part of an innovative customer-oriented team responsible for managing day-to-day traffic conditions through the operations and management of the City's nearly 1000 traffic signals. The Engineer I/II will be responsible for assisting in project planning and engineering, construction coordination, and may include direct supervision of sub-professional technical staff.

Key duties include but are not limited to:

Conduct analysis and field investigation related to day-to-day customer-identified traffic operations issues; 
Responds to service requests from the public and other city departments.
Analyze traffic flow impacts of CIP/development-related traffic signals and associated improvements;
Analyze effectiveness of specific signal timing standards currently utilized in San Jose and benchmark against current industry standards/trends;
Prepare and implement traffic signal timing and coordination plans;
Conduct performance measures of the roadway network, including evaluation of corridor timing flow and safety effectiveness;
Support implementation of grant-funded traffic signal retiming projects;
Prepare Requests for Proposals (RFPs) for signal timing consultant services, manage service contracts; prepare work orders, grant reports and invoices; and
Actively manage ingress and egress for planned event traffic utilizing remote signal timing control, traffic surveillance cameras, and dynamic motorist information message signs.

Traffic Systems Management

The Engineer I/II positions in the Traffic Systems Management team support the operation and maintenance of the City’s extensive Intelligent Transportation System (ITS) infrastructure. The Engineer I/II will be responsible for assisting team members in project planning and engineering, construction support and coordination, equipment installation and configuration, and may include direct supervision of sub-professional technical staff.

Key duties include, but are not limited to:

Day-to-day support and management of the City’s extensive ITS infrastructure, including copper, fiber and wireless communication network, video surveillance cameras and encoders, network monitoring tools, and advanced traffic control systems.
Perform hands-on system management duties and provide engineering and project management support to grant funded ITS improvement projects, fiber audit and inventory control, advanced ITS applications, ITS equipment installations and other projects as needed.
Assist in administering professional services contracts, open purchase orders, cooperation agreements, and coordinate repair/construction/maintenance work with Electrical Shop and on-call contractors; and
Have strong interest in computer and communication network and traffic control technologies. Exceptional attention to details, problem solving abilities, and customer focus are key to success in this role.

Traffic Safety

The Engineer I/II in the Traffic Safety Division provides Neighborhood Traffic Management services and develop and implement Traffic Calming and Pedestrian Improvement Projects throughout the City of San José. The Engineer I/II will work closely with the team to develop traffic safety projects to improve safety for all roadway users, ensure facilities are pedestrian and bicycle friendly and comply with laws, rules, regulations, and ordinances.  Services provided are heavily community oriented and can sometimes be politically sensitive. This position reports directly to an Associate Engineer and supervises Engineering Technicians and interns.

Engineers I-II will have opportunities to support the Traffic Safety Division staff in the following areas:

Perform field investigations, collect data, and perform various traffic studies, including stop sign, crosswalk, and crossing guard studies.
Review collision reports and apply applicable guidelines and standards to enhance roadway safety. 
Perform engineering analysis, and complete written reports of recommended solutions.
Conduct speed surveys to establish appropriate speed limit on City streets.
Prepare maps, reports, and related material for presentation.
Developing effective working relationships with community groups to resolve residential traffic issues using the newly adopted Council policy on traffic calming. 
Working with and educating residents on traffic issues in neighborhoods, including speeding, cut-through traffic, pedestrian and bicycle safety, and quality of life concerns. 
Determination of use and placement of appropriate traffic control devices. 
Review and analysis of on-street parking conditions and establishment of appropriate parking controls. 
Planning, assignment, direction, and evaluation of technical staff in the traffic investigation unit.
Participate on the development plan review process and coordination with other City departments and divisions.
Attend meetings/represent the Traffic Safety team on discussions with project engineers, City staff, and consultants as appropriate to build consensus and/or to coordinate project issues.
Assist with the development, design, and construction management of pedestrian and traffic safety projects including enhanced crosswalks, Radar Speed Signs, Speed Lumps, and Road Diets.  Typical duties include performing field surveys, leading the preparation of project plans, coordinating with stakeholders, preparing work orders, ordering project materials, and reviewing the completeness of construction work in the field.
Prepare conceptual and basic design plans for traffic safety improvements using AutoCAD, AutoTURN, or similar CAD software.

Parking and Downtown Operations

The Parking and Downtown Operations Engineer I/II is the Department of Transportation's lead for the planning, development, and management of vehicular and pedestrian traffic control plans for outdoor special events impacting City streets.  The ideal candidate will have excellent analytical and problem-solving skills, exhibit superior project management skills, focus on providing exceptional customer service, demonstrate good empathic listening skills, respond effectively to various customer concerns, be sensitive and experienced in interacting within a working environment of individuals in a variety of professional and sub-professional trades, and foster a team environment. The Department of Transportation is looking for an Engineer I/II with excellent written and oral communication skills that can effectively facilitate technical and administrative discussions with both internal and external customers.  This position reports directly to an Associate Engineer and may supervise technical staff.

Key duties include, but are not limited to:

Coordinating outdoor special event traffic and parking control services .
Developing State-standard traffic control plans and pedestrian access plans .
Preparing equipment work orders and cost estimates for street and lane closures.
Reviewing, approving, and coordinating tow away permits for outdoor special events and construction activities.
Securing encroachment permits from Caltrans and Santa Clara County.
Participating in pre-event planning meetings.
Reviewing and modifying proposed outdoor event sites and walking/running routes.
Attending all major events and providing traffic and parking management coordination during the event, including real-time traffic modifications during the event to reduce congestion and improve overall traffic flow and pedestrian access.  This position requires a flexible schedule, including weekends, evenings and holidays as needed.
Providing post event written critiques and developing operational improvement plans.
Working with the Valley Transportation Agency to minimize impacts to light rail and bus service during special events.
Reviewing and approving downtown lane closure and haul route permit applications for construction projects as needed.
Representing the Department of Transportation at meetings with internal and external stakeholders.

Associate Engineering Technicians Job Descriptions

In addition to the typical responsibilities listed above, Associate Engineering Technicians in the Operations – Parking section typically performs the following specialized functions:

Manage open purchase order contracts, consisting of various building trades, related to the maintenance and repair of City-managed parking facilities.
Assist in leading weekly garage and surface lot inspections with the City’s parking operator to identify and address facility maintenance issues.
Ensure City municipal and California Vehicle Codes can be legally enforced within the City’s on and off-street parking facilities through the installation and regular updating of signage and markings.
Manage the on-street parking configuration review and layout of metered and non-metered parking as needed throughout the City.
Assist with coordination efforts related to the installation and upgrade of parking access and revenue control equipment and the launch of associated equipment features and parking program changes.