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Sidewalk Riding Prohibition Technology

Sidewalk Riding Prevention Technology Requirement and Evaluation Schedule

All e-scooter operators that have a Shared Micro-Mobility Permit with the City of San José must participate in an evaluation process to demonstrate the effectiveness of the technology they will rely upon to prevent the use of shared e-scooters on public sidewalks by July 1st 2019.

The sidewalk prevention technology requirement will be effective on the following street segments, hereafter the Designated Area:

  • 1st, 2nd, 3rd, and 4th Street between San Carlos Street and St. John Street
  • San Fernando Street between Cahill and 10th Street

Download the map of the Designated Area where sidewalk riding will be strictly prohibited. Operators shall demonstrate the technology applications proposed are effectively preventing sidewalk riding in the Designated Area by January 31, 2020.

Regulatory Framework

 Date  Policy
 December 5, 2018  Memo from Mayor Liccardo and Councilmembers Peralez and Davi, recommending Operators demonstrate scooters can decrease speeds on sidewalks to a casual walking pace (approximately 5 mph).
 December 6 and 18, 2018  Shared Micro Mobility Program and Regulatory Framework, establishing operators will be required to develop and deploy technology capable of preventing sidewalk riding in areas of high pedestrian activities, and other areas as determined by the Director of Transportation.


February 7, 2019

 Shared Micro-Mobility Ordinance, setting forth the Shared Micro-Mobility Administrative Regulations.


February 7, 2019

City of San José Shared Micro-Mobility Administrative Regulations: “By June 2019, operators of electric scooters must prevent motorized use on sidewalks; satisfaction of this requirement will be determined by the Director.”
 Current Version May 24, 2019  Section 11.04.031 of the San José Municipal Code, which defines the Designated Area.


Evaluate the effectiveness of the technological solutions and supplemental measures proposed, developed, and deployed by operators to:

  1. Prevent sidewalk riding in the Designated Area. 
  2. Reduce device speeds to approximately five mph when they are operated on sidewalks in the Designated Area.
  3. Assess scalability of the technology proposed to other areas of the city, and its effectiveness on larger-scale operations (more than 1,000 shared e-scooters). 

Evaluation Criteria

The City of San José will evaluate the effectiveness of operators’ proposed solutions to prevent sidewalk riding based on the following criteria:

  1. Ability to prevent sidewalk riding in the Designated Area within a minimum margin of error to effectively avoid potential conflicts with pedestrians.
  2. Demonstrated commitment to prevent sidewalk riding through the deployment of pilots to test and improve the effectiveness of the proposed solutions.

The City will monitor and evaluate each operator’s capacity to fulfill this requirement through data feeds, pilot reports from operators, user experience information gathered by city staff, and other applicable data streams and information available to the City.

 Evaluation Stages and Schedule

 Schedule  Stage

June 1, 2019


July 1, 2019

 Technology Presentation. Operator shall present to the City sufficient information to assess the type and stage of technological capabilities it has developed to implement sidewalk prevention measures.

July 2, 2019


August 1, 2019

 Pilot Planning. Operator shall develop and deliver detailed plans (see Sidewalk Technology Pilot Instructions, below) for piloting the proposed technological solutions to prevent sidewalk riding in the Designated Area.

Coordination and Permits. Operator shall coordinate with City Staff to obtain applicable permits and approvals to deploy the proposed pilots.


August 2, 2019


September 1, 2019

 Pilot Deployment. Operator shall demonstrate to City Staff that the technology deployed is effective in preventing sidewalk riding, and that devices can safely reduce speeds on sidewalks in the Designated Area. 

September 2, 2019


October 1, 2019

 Evaluation of Results. Operator will present to city staff the pilot’s results, and plans for improving technological applications and supplemental measures to prevent sidewalk riding.

October 2, 2019


November 1, 2019

 Full Deployment. Operator shall deploy technological application(s) in the entire Designated Area and demonstrate it can effectively prevent sidewalk riding in this area through these applications and supporting measures. 

November 2, 2019


December 1, 2019

 Evaluation and Monitoring. Department of Transportation will determine the effectiveness of the proposed solutions to prevent sidewalk riding, and will communicate to Operators final recommendations.

December 2, 2019


January 31, 2020

 Decision. Operators that fail to comply with the sidewalk prevention requirement in the Designated Area may be prevented from operating in this area.


Sidewalk Technology Requirement Study and Demonstration Pilot

Per the City’s Shared Micro-Mobility Administrative Regulations, all micro-mobility operators in the City of San José are required to prevent the motorized use of scooters on sidewalks. Operators shall demonstrate through pilot deployment that their proposed tech solutions are effective to prevent sidewalk riding; and that they can reduce device speeds to five miles per hour when sidewalks are being used in the Designated Area. Operators that cannot fully meet this requirement at the time of permit issuance shall deploy a Sidewalk Tech Prevention Study and Demonstration Pilot, and report its results to the City within six months of permit issuance.

The City of San José has developed a set of instructions to facilitate the deployment of Study and Demonstration Pilots in accordance with this Sidewalk Riding Prevention Technology Requirement and Evaluation Schedule.

Sidewalk Technology Pilot Instructions

Before deploying a Sidewalk Tech Prevention Study and Demonstration Pilot in the City of San José, Operators must submit the following materials:

   Stage 1: Pilot Planning

July 2, 2019


July 15, 2019

 Letter of Intent. Submit a letter of intent describing the purpose of the pilot and the general characteristics of the proposed technology to prevent sidewalk riding and to reduce speeds on sidewalks. Include a description of supporting associated tech and non-tech applications, and expected results.

July 2, 2019


July 30, 2019


Pilot Plan. Submit a Pilot Plan that includes the following information:

-          Methodological approach

-          Pilot phases

-          Locations where the pilot will be deployed

-          Duration of the pilot

-          Plan for permanently introducing successful tech applications to prevent sidewalk riding in the entire Designated Area.


July 2, 2019


July 30, 2019


Equipment Addendum. If applicable, include a detailed description of equipment to be installed in the public right-of-way like beacons or cameras. Describe all the components of these systems, including:

-          Full dimensions

-          Hardware and software specifications

-          Site sketches indicating hardware positioning in the public right-of-way

   Stage 2: Coordination and Permits

July 31, 2019


August 15, 2019

 Additional Permits. Coordinate with the Department of Transportation to obtain other applicable permits for the installation of equipment in the public right-of-way.

July 21, 2019


August 1, 2019

 Evaluation and Reporting Plan. Provide a description of data collection, analysis, and report methodology to support pilot’s results.
   Stage 3: Pilot Deployment, through 09/01/2019