Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)


SJ Animal Care Center Logo

San José Animal Care Center
2750 Monterey Rd.
San Jose, CA 95111

408-794-PAWS (7297)

Lost and Found Pets

Finding a Lost Pet

If Your Pet Is Found In He or She Will Be Brought To Lost Pet Tour Hours (May Differ From Operating Hours)
Los Gatos
San José

San José Animal Care Center
2750 Monterey Road
San José, CA 95111
(408) 794-7297 


View SJ ACC Stray Animals

Tuesday - Saturday CLOSED




Closed Monday


*The City of San Jose has implemented safety precautions via closing the shelter in response to COVID- 19.  We will NOT be doing Lost Pet tours while the shelter is closed. We WILL be returning dogs/cats to their owners who have already identified them and noted their I.D A# on our website.  If you have followed this step you can come to the shelter between 9am -5pm to retrieve your animal (re-claim fees apply).  If you are not sure if the animal in our stray pictures is actually your pet and need confirmation on a marking (spot, scar, etc) then e-mail and our staff can verify for you.    Thank you for your understanding.


Monte Sereno
Santa Clara

Mountain View

Silicon Valley Animal Control Authority
3370 Thomas Road
Santa Clara, CA 95054
(408) 764-0344

*This facility may also be currently CLOSED please check with them 

Tuesday 11:00 AM - 5:30 PM


Wednesday 11:00 AM - 7:00 PM


Thursday - Sunday 11:00 AM - 5:30 PM


Closed Monday

Humane Society of Silicon Valley
901 Ames Ave.
Milpitas, CA 95035
(408) 262-2133

*This facility may also be currently CLOSED please check with them 

Monday - Friday 10:30 AM - 7:30 PM


Saturday - Sunday 10:00 AM - 6:30 PM

Unincorporated areas of Santa Clara County
Santa Clara County Animal Shelter
12370 Murphy Ave.
San Martin, CA 95046
(408) 686-3900

*This facility may also be currently CLOSED please check with them 

Monday - Friday: 12:00 PM - 6:00 PM

Reclaim Fees

Any person who needs to reclaim their pet from the Animal Care Center will need to pay the following fees and any applicable penalties.  The owner of the reclaimed pet will also be charged an additional $6 rabies vaccination fee if not up to date. In addition, owners of reclaimed pets will be charged the unspayed/unneutered State Fine unless they show veterinary proof of spay/neuter at the time of reclaim.

Fee Type
Dogs Cats State Fine *
Impound Fees





Boarding Fees (Per Day or Any Part Thereof)
$25 $15
Transaction Fee (Additional Charge)
$25 $25

Shelter Quarantine Fees (Per Day, in Addition to Impound Fees and Applicable Penalties)
$20 $10

If Dog or Cat Is Picked Up by Officer
$60 $60

*Unspayed/unneutered pets only - The state-mandated penalty imposed by the State Food & Agricultural Code 31751.7 & 30804.7 requires City Animal Control agencies to penalize owners of impounded, unaltered dogs and cats. By law, monies collected are to be allocated for spay/neuter programs, education and administration cost recovery.

Tips to Finding Lost Pets

Found Pets

  • If you found a stray dog in the incorporated cities of San José, Cupertino, Los Gatos, Milpitas, or Saratoga please bring it to the shelter between 7am -7pm
  • If you are unable to transport the animal or feel that to do so may endanger your safety -call us at (408) 794-7297 to pick up the animal from you.
  • In order to give the pet you found the best chance of being reunited with its owner all stray animals will be photographed, recorded in our database, featured on our website and scanned for a microchip.
  • If after bringing the stray pet you found to the shelter for processing- you can elect to properly care for the animal at your home. It might also be helpful to post flyers around your neighborhood and/or in the area you found the animal.
  • If you have found an injured stray animal please take it to the following location listed below.  If you are unable to transport call us at 408-794-7297 for pick up.

MedVet Campbell
905 Dell Avenue
Campbell, CA 95008
(408) 371-6252

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