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SJ Animal Care Center Logo

San José Animal Care Center
2750 Monterey Rd.
San Jose, CA 95111

408-794-PAWS (7297)

Lost and Found Pets

Finding a Lost Pet

If Your Pet Is Found In He or She Will Be Brought To Lost Pet Tour Hours (May Differ From Operating Hours)
Los Gatos
San José

San José Animal Care Center
2750 Monterey Road
San José, CA 95111
(408) 794-7297 


View SJ ACC Stray Animals

Tuesday - Saturday 11:00 AM - 6:30 PM


Sunday 11:00 AM - 4:30 PM


Closed Monday

Monte Sereno
Santa Clara

Mountain View

Silicon Valley Animal Control Authority
3370 Thomas Road
Santa Clara, CA 95054
(408) 764-0344

Tuesday 11:00 AM - 5:30 PM


Wednesday 11:00 AM - 7:00 PM


Thursday - Sunday 11:00 AM - 5:30 PM


Closed Monday

Humane Society of Silicon Valley
901 Ames Ave.
Milpitas, CA 95035
(408) 262-2133

Monday - Friday 10:30 AM - 7:30 PM


Saturday - Sunday 10:00 AM - 6:30 PM

Unincorporated areas of Santa Clara County
Santa Clara County Animal Shelter
12370 Murphy Ave.
San Martin, CA 95046
(408) 686-3900
Monday - Friday: 12:00 PM - 6:00 PM

Reclaim Fees

Any person who needs to reclaim their pet from the Animal Care Center will need to pay the following fees and any applicable penalties.  The owner of the reclaimed pet will also be charged an additional $6 rabies vaccination fee if not up to date. In addition, owners of reclaimed pets will be charged the unspayed/unneutered State Fine unless they show veterinary proof of spay/neuter at the time of reclaim.

Fee Type
Dogs Cats State Fine *
Impound Fees





Boarding Fees (Per Day or Any Part Thereof)
$20 $11
Transaction Fee (Additional Charge)
$20 $20

Shelter Quarantine Fees (Per Day, in Addition to Impound Fees and Applicable Penalties)
$20 $10

If Dog or Cat Is Picked Up by Officer
$50 $50

*Unspayed/unneutered pets only - The state-mandated penalty imposed by the State Food & Agricultural Code 31751.7 & 30804.7 requires City Animal Control agencies to penalize owners of impounded, unaltered dogs and cats. By law, monies collected are to be allocated for spay/neuter programs, education and administration cost recovery.

Tips to Finding Lost Pets

Found Pets

  • If you found a stray pet in the incorporated cities of San José, Cupertino, Los Gatos, Milpitas, or Saratoga:
  • Bring it to the San Jose Animal Care Center any day of the week between 7:00 AM and 9:00 PM.
  • If you are unable to transport the animal or feel that to do so may endanger your safety:
  • Call us at (408) 794-7297 to pick up the animal from you.
  • In order to give the pet you found the best chance of being reunited with its owner all stray animals will be photographed, recorded in our database, featured on our website and scanned for a microchip.
  • If after bringing the stray pet you found to the shelter for processing- you can elect to properly care for the animal at your home. It might also be helpful to post flyers around your neighborhood and/or in the area you found the animal.
  • If it is after 9:00 pm and you have found an injured stray animal please take it to the following location:

MedVet Silicon Valley 
7160 Santa Teresa Blvd.
San Jose, CA 95139
(408) 649-7070

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