Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)


SJ Animal Care Center Logo

San José Animal Care Center
2750 Monterey Rd.
San Jose, CA 95111

408-794-PAWS (7297)

Report an Animal Issue

Field Services Provided by San José Animal Care & Services

The San José Animal Care Center serves the areas of Cupertino, Los Gatos, Milpitas, San José, and Saratoga. If you reside in another city, please contact the appropriate animal agency in that jurisdiction to obtain field services.

If You Need to Report Please Take the Following Action
  • An aggressive stray dog
  • An injured stray or wild animal
  • A sick stray or wild animal
  • A confined stray or wild animal
  • An animal bite to a human
  • A noisy animal

Do not submit an online report.

Please Call
(408) 794-7297 

                                Daily field operation hours are 7:00 am - 9:00 pm                                                  *Please contact your local police department before or after these hours

  • A dead domestic animal
  • A dead wild animal
  • A non-urgent humane condition
  • An over limit of animals
  • A domestic animal allowed to run at large (known address)
  • Unsanitary conditions
  • A loose dog currently at large

You must complete each box in the online form and describe your complaint in detail.


Failure to follow these instructions exactly will result in a service delay.


 You also must fill out a separate form for each complaint type even if it is at the same address.


Submit an Online Report