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Frequently Asked Questions

What does the Office of Emergency Management (OEM) do?

Emergencies happen every day, and the community calls 9-1-1 to get Fire Department, Police Department or Ambulance services. The city has immediate resources to support you on a daily basis.

There are other times when response won't be as quick, such as when a major earthquake strikes the Silicon Valley. The role of the Office of Emergency Management (OEM) is to help the Fire Chief, Police Chief, Mayor, and City Manager, along with all City staff to organize response and recovery efforts. To lessen the impact of the potential disaster, OEM also works with community members, including you and your family, to be prepared. OEM provides information and training on how to build an emergency kitcreate an emergency communications plan and identify how to stay informed so you know what to do next.

Here is a great video that explains the basics of Emergency Management.