Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Administrative Citation Hearing Requests

ALERT: In efforts to slow the spread of the novel coronavirus (COVID-19) and reduce the risk of contagion, the City of San Jose has decided to close City Hall until further notice. The Finance Department will have limited capacity to respond to your inquiries. We are asking you to be patient with receiving a response from us. There are many functions available online to meet your needs during this time. We apologize for the inconvenience. 

Contest a Citation and Request a Hearing

If you received a citation and believe there is an error, you may contest the citation by completing the form to request a hearing. Forms must be returned to the City within 30 days of receiving the citation along with an advance deposit of the fine or an advance deposit hardship waiver. Please see hardship qualifications for required documentation.

Where to Pay

Request forms, payments and/or advanced deposit hardship waiver can be paid by mail or in person.

By Mail

City of San José – Finance Department
Attention: Payment Processing
200 E. Santa Clara St.
13th Floor
San José, CA 95113

In Person

City of San José – Cashiering
200 E. Santa Clara St.
1st Floor
San José, CA 95113 


Pay Administrative Citations


For administrative citation hearing questions please contact the office who issued the citation.

Office Phone Number
(408) 392-3526
Animal Care and Services
(408) 794-7212
Code Enforcement
(408) 535-7770
Department of Transportation
(408) 277-2756
Environmental Services
(408) 793-5300
Police - False Alarm
(408) 277-4981
Police - Gaming / Vice
(408) 277-4322

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