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How to Request a Public Record

Fire Report or Incident Report

A fire report or incident report contains information about SJFD's response to a specific call. These reports include details on, but are not limited to, response times, responding units, nature of the call, or actions taken.

The fastest method for obtaining individual fire reports or incident reports is to email the request to SJFDRecords@sanjoseca.gov. Please be sure to include your contact information, including your email and phone number, in case we need to clarify your request or the location to which you would like the report sent.

Alternatively, these records can be obtained by calling San José Fire Administration at 408-794-7000 or by sending the request by mail to:

Bureau of Administrative Services
San José Fire Department
Attn: Fire Records Administrator
1661 Senter Road, Third Floor
San José, CA 95112

To help locate the records you're requesting, please include the following information, if available:

  • Business name (if it's a commercial property)
  • Date and time of the incident
  • Incident number
  • Location of the incident, including street address and nearest cross street
  • Type of incident

Pre-Hospital Care Report (PCR)

A SJFD Pre-Hospital Care Report (PCR) contains information regarding the medical treatment of an individual patient by the San José Fire Department.

The release of medical records is restricted by the terms of the Health Insurance Portability and Accountability Act (HIPAA); however, individuals may request a copy of their own patient care record. These records may also be obtained by a parent, guardian, conservator, those who have medical decision-making authority for an individual, agencies having a patient-signed consent to release medical information, or by the executor of a decedent’s will.

SJFD Pre-Hospital Care Reports cannot be requested by phone, as proof of identity is required to establish eligibility to receive these records under the HIPAA. If you have questions about accessing these reports or what type of identification meets the HIPAA requirements, please call Fire Administration at 408-794-6950.

To request copies of SJFD Pre-Hospital Care Reports, please complete the SJFD Release of Information Form. Email the completed form (and any required ID or documentation) to SJFDRecords@sanjoseca.gov or mail it to:

Bureau of Administrative Services
San José Fire Department
Attn: Fire Records Administrator
1661 Senter Road, Third Floor
San José, CA 95112

Property Reports

The SJFD Bureau of Fire Prevention is responsible for a number of fire-related property reports, including fire inspection records and hazardous materials information. These records may be requested by mail, phone or email. Contact information is provided below.

Bureau of Administrative Services
San José Fire Department
Attn: Fire Records Administrator
1661 Senter Road, Third Floor
San José, CA 95112
Phone: 408-794-7000

To help locate the records you're seeking, please include the following information in your request:

  • Property address
  • The information you are seeking
  • The time frame in which you would like to receive the records
  • Your name and contact information, in case additional information is needed

Please note that the SJFD Bureau of Fire Prevention only maintains fire-related records. If you are seeking information related to other types of municipal code violations, please contact the Department of Planning, Building, and Code Enforcement at 408-535-7770 or search for these records online using the Code Enforcement System Inquiry tool.

Other Information

To request copies of other existing reports or departmental information under the California Public Records Act, please email SJFDRecords@sanjoseca.gov or mail your request to:

Bureau of Administrative Services
San José Fire Department
Attn: Fire Records Administrator
1661 Senter Road, Third Floor
San José, CA 95112

Please be as specific as possible regarding what information you are seeking and the time frame in which you are interested in receiving such information so that we may identify any records that may pertain to your request. Be sure to include your name and contact information in case additional information is needed.

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