Is there a guide or preparation sheet for the Personal History Questionnaire (PHQ)?
Please visit our Selection Process webpage to learn more about the Personal History Questionnaire.
When will SJFD begin accepting firefighter recruit applications?
The San José Fire Department is no longer accepting firefighter recruit applications (the last firefighter recruitment application process closed on May 14, 2018). If you're interested in learning more about future career opportunities, sign up for our email list.
If I am in the recruitment process, how will I be notified of my status or progress?
All communications about an active recruitment process will be via email. Please ensure that you have added SJFDRecruiting@sanjoseca.gov to your address book. SJFD will not be responsible for messages missed due to spam filters.
Will SJFD be accepting laterals?
No. SJFD will only be accepting firefighter recruit applications for the upcoming recruitment process.
What information will be asked during the online application?
Applicants will be asked to provide a complete work history and respond to the City’s standard candidate questions. Candidates will also be asked how they meet the minimum requirements. Candidates must complete the entire application and respond to all questions.
Should I apply for another currently open position to understand what to expect?
Each fire department has its own hiring process. To learn more about SJFD's hiring process, please visit our Selection Process webpage.
Does SJFD award extra hire points for persons who live in Santa Clara County?
Does military experience play into the hiring process?
The City of San José has a Veteran’s Preference Policy that applies to this recruitment. To claim veteran’s preference, you must provide a copy of your honorable military discharge (Form DD214) when appearing for this recruitment's written and practical examination.
I cannot afford the testing fees. Is there any way I can get my test paid for?
If you are low income, you may qualify for assistance with the cost of SJFD-related testing. For assistance with National Testing Network's written exam cost, visit their Candidate FAQs webpage and complete the Fee Waiver Application. For assistance with the Candidate Physical Agility Test, visit their Scholarship and Grants webpage to complete an application.
What are the main qualities that SJFD looks for in a candidate? Personality, skills, or both?
There are several qualities that make up a highly competitive candidate. Some of these qualities are determined by skill-based tests, background investigations, and written and oral psychological exams Please visit our Qualifications webpage to learn more.
What type of experience will you be looking for in your candidates in order to be highly qualified candidates?
Review the SJFD's Qualifications webpage for information on the minimum and desirable qualifications.
Will letters of recommendation be considered during the hiring process? If so, when should we submit these?
You may submit letters of recommendation to the background investigator, should you reach that stage in the process.
What questions (PHQ) need to be date/time specific? (i.e. Employment)
You will answer these questions based on your personal history from age 18 and up. Driving questions are based on your personal history from age 16, or the time that you received your driver’s license, until the present.
On the background investigation, what kind of crime would disqualify me?
Each individual’s situation is based on its own merits. Please review the information under Selection Process webpage.
What is the process for EMTs who are certified in another county or out of state in order to work for SJFD?
If you receive a job offer from the San José Fire Department you will be required to get accreditation in the County of Santa Clara. For more information, please visit Santa Clara County's website.
Do we get paid during the academy?
Yes. While in the academy, firefighter recruits receive wages and are eligible to enroll in various medical benefits.
Do we have to relocate?
You are not required to live in the City of San José to work for the San José Fire Department; however, during the academy, you must attend every weekday from 8:30 a.m. to 5:30 p.m. for the 18-week duration. This is not a “live-in” academy. Firefighter recruits will be responsible for their own transportation.
How much time in advance do we need to schedule a ride-along?
Scheduling a ride-along is a great way to learn more about the San José Fire Department, as well as the duties and professional life of a Firefighter. You may schedule a ride-along at your convenience, provided that the station can accommodate your request. Please call the station to schedule a ride-along before going to the station. You may contact the Fire Administration at 408-794-7000 if you are unsure which station you would like to visit.
How many ride-alongs can I go on?
You may not request a ride-along within sixty days of a prior one. However, it’s a good idea to visit as many stations as you can to get an overview of the SJFD’s 33 stations.