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Homeless Concerns

Encampment Response and Abatement Information

Report concerns about homeless encampments by calling 408-975-1440, or by contacting the City via email at

To report illegal or unsafe activity, please call 911.

Outreach teams are dispatched to encampment sites after concerns have been reported or before an abatement. The goal is to provide assistance to homeless individuals who are looking for support services. Outreach teams can help homeless residents find emergency shelter, showers, laundry service, meals, medical services, case management, employment training and more.

Homeless individuals seeking support may call the Homeless Helpline at 408-510-7600. It is staffed Monday-Friday, 9:00 am to 5:00 pm. Messages will be returned the next business day.

We are responsible for abatements on property owned by the City of San José and Valley Water. Prioritization for abatements on City property involves assessing health and safety issues, size, and environmental impact.

To report encampment/homeless concerns to other land owners, please use the list below: