Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Contact Us

Department of Information Technology
200 E. Santa Clara St.
San Jose, CA 95113

Phone: (408) 535-3565
Fax: (408) 292-6034

The City of San José is creating the civic technology foundation that helps our community thrive every day.

The City of San José is proud of our innovation accomplishments. Partnering with leading companies allows us to learn and provide exceptional services to our residents and businesses.

As the Capital of Silicon Valley and 10th largest city in the United States, the City of San José manages an incredible array of services and assets. The City operates a budget of $3.7 billion, over 6,600 employees, and supports a vibrant community of one million residents and businesses across 180 square miles. We aspire to be as innovative as the community we serve!

The Information Technology Department (ITD) aims to provide meaningful impact through smart uses of technology in service of employees and the community. IT executes and sustains vital City services through business solutions, cyber security, and the Customer Contact Center. Services are powered by robust infrastructure and operations which include an expansive municipal area network, compute and storage, and enterprise productivity and collaboration tools. IT provides citywide Strategic IT Planning, administers the Enterprise Architecture and product-portfolio management, fiscal and billing services.

We serve as a partner and catalyst as all City departments work to achieve the San José Smart City Vision.