Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Enterprise Priorities

San Jose is a city in transition, as an organization and as a place. We are transitioning from a suburb of orchards in the valley of heart's delight to an urban city in the heart of the new Silicon Valley. In 2017, City Manager Dave Sykes developed the following Enterprise Priorities, which serve as the primary focus of his Senior Leadership Team.

  1. EMERGENCY MANAGEMENT AND PREPAREDNESS: No issue is more important than the lives and safety of our residents. The City has more work to do to ensure San José is well-prepared for earthquakes and other disasters, particularly for those who are most vulnerable. As a City, we will do more to be prepared for emergencies and commit to this priority with relentless attention and support.

  2. CREATING HOUSING AND PREVENTING HOMELESSNESS: All people in San José need a place they can call home, and feel they belong as a vital part of the city around them. If we are to welcome everyone home to San José, we must address the housing crisis and homelessness that confront our City. Our Mayor and Council have set a goal of adding 25,000 residential units in the next five years – including 10,000 affordable units. Assisting our existing homeless residents requires the City begin to work outside traditional silos and align amongst several public and private partnerships to creatively and effectively address the challenge.

  3. SAFE, VIBRANT, AND INCLUSIVE NEIGHBORHOODS AND PUBLIC LIFE: The diverse mosaic of people who live, work and play in San Jose deserve vibrant, beautiful, clean, safe, and inclusive public spaces and places that inspire growth and connection. The people of San Jose need access to high quality opportunities that build community and individual activity through learning and sharing information, ideas, and experiences across generations, cultures, and points of view. 

  4. THE FUTURE OF DOWNTOWN: Downtown is everyone’s neighborhood.  Our highest priority is to drive and integrate the complex mix of commercial and residential development, transportation improvements, and public space enhancements to positively shape our City center for generations.  The most transformational opportunity is the Downtown West Station Area where the planned transit station expansion aims to connect growing, regional and state travel services, and attract substantial private investment. 

  5. BUILDING THE SAN JOSE OF TOMORROW – PRIVATE DEVELOPMENT SERVICES: To drive economic investment and development in San José, we must transform our planning, building, and permitting processes for small and large-sized businesses. We will address the efficiency and flow of our Development Services processes, because we’re building the future San José that is outlined in the San José Envision 2040 General Plan.

  6. SMART, SUSTAINABLE AND RELIABLE CITY: 21ST CENTURY INFRASTRUCTURE: Competing in the global economy and addressing climate imperatives requires updating our energy, water, waste, transportation, and internet connectivity infrastructure, as well as translating traditional infrastructure such as roads and streetlights into 21st century infrastructure. From the launch of a Clean Energy program, long-term investments in the Regional Wastewater Facility and San José International Airport, and new strategies for Broadband and Digital Inclusion, as well as Automated/Electric Vehicles, we must focus on developing smart, sustainable, and reliable infrastructure to shape America’s next great city.

  7. STRATEGIC FISCAL POSITIONING AND RESOURCE DEPLOYMENT: We will continue to be both strategic and responsible in how we manage and balance the City’s $4.7 billion budget as well as smart and efficient in how we serve our community. We will always look for opportunities to be cost-effective in all aspects of our service delivery system while working to ensure equity and inclusion in how our services are delivered. If new or expanded revenues are considered, we will minimize impacts to our tax, rate, and fee payers to the extent possible.

  8. POWERED BY PEOPLE: We recognize that our over 6,600 employees power the City of San Jose and our success as a City is dependent on our ability to create a dynamic and engaged workforce. Our employees’ ability to provide excellent service is strengthened when we invest in attracting talent, providing opportunities for career growth, enabling an environment focused on health, safety, and wellness, and retaining a diverse workforce in a workplace that is equitable and inclusive.