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Permit Center
Phone: 408-535-3555
Hours of Service

Code Enforcement
Phone: 408-535-7770
Open: 8:00 am - Noon;
1:00 - 5:00pm
Closed: Noon - 1:00pm

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About Us

Cashier Window Closure - January 24, 2020
The cashier window in the Permit Center will be closed on January 24 after 11:30 am. Payment options during cashier closure:

Credit card payments:

All payments made by check:

  • Drop off check in the drop box at the Information Desk inside City Hall. Payments will be processed on January 27.

Permit cards cannot be issued until payment is processed.

Planning, Building and Code Enforcement Department

Director Rosalynn Hughey oversees the Department of Planning, Building and Code Enforcement (PBCE). Assistant Director Chu Chang is also the City's Chief Building Official and oversees the department's permitting technology; coordination with the Development Services partners; and special programs.

Planning Division

The Citywide Planning function entails updates, amendments, and public input on San José’s General Plan; the planning and public engagement process for urban villages; the work of the City Design Team; and development of zoning and planning policies and amendments.

The Development Review function reviews and engages the community on development proposals, and supports the Planning Commission, Historic Landmarks Commission, Planning Director Hearings, and Developers Roundtable.

Building Division

The Building Division conducts plan reviews, issues building permits, and inspects projects for building code compliance. The division also oversees the Permit Center and online permitting at

Code Enforcement

The Code Enforcement Division manages programs to ensure compliance with housing and neighborhood health, building and zoning codes.

Development Services Permit Center

The Development Services Permit Center offers the permit and plan review services of the Planning Division, Building Division, Public Works Department, and Fire Prevention Bureau. We also help customers with permits issued by other departments and public agencies as may be needed specific types of projects. Visit the Development Services Permit Center page to learn more.


To guide the physical change of San José to create and maintain a safe, healthy, attractive, and vital place to live and work. We engage our community and the City Council in this mission.