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Welcome to the City of San José's new digital front door!

Over-the-Counter Service

Walk in with accurate plans, walk out with a permit. No appointment required.

Over-the-Counter Service is for smaller residential projects and limited to no or only minor structural changes.

Types of Properties

  • SF/D - Single-Family and Duplex homes
  • MF - Multifamily properties that are 1 story and non-sprinklered
Service is available for SF/D MF
1-story Additions ≤ 500 sf Yes Yes
Remodeling ≤ 750 sf (e.g., kitchen or bathroom projects). This remodeling may include an addition of up to ≤ 500 sf. Yes Yes
Accessory structures ≤ 500 sf Yes Yes
ICC-approved engineered patios and screen rooms Yes Yes
Fire or auto damage repair work to a structure (minor structural scope) Yes Yes
Foundation improvements such as adding seismic bolting Yes Yes
Foundation repairs Yes Yes
Pool and septic tank abatements Yes No
Pools with a current master structural file Yes No
Siding or stucco replacement Yes Yes
Termite and dry rot repairs; must include a report from the company performing the work Yes No
Remodeling required for code compliance, subject to above size limitations
Yes No

To Use Over-the-Counter Service

Come to the Permit Center during service hours and bring:

  • A completed Building Permit Application
  • Accurate project plans; they do not have to be professionally drawn, but they must be accurate in order to get the permit issued on the day you visit. View the Building Handouts and Forms web page for guides on the content for project plans. Or visit the Permit Center in advance, and staff will provide no-cost guidance on what your plans should include.

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