Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Contact Us

Code Enforcement
200 E. Santa Clara St. 4th Floor
San Jose, CA 95113
Phone: (408) 535-7770

8:00am - 12:00pm
1:00pm - 5:00pm

Closed: Noon - 1:00pm

Service Request Form

Preparing for Inspection

What can I do to prepare?

General Premises

  • Blight – remove any discarded household items, rubbish, trash, debris, tires, wood, broken concrete, metal, furniture that is not designed for outdoor use
  • Landscaping – no bare dirt areas in the park strip and front yard, trim any overgrown vegetation, eliminate weeds and maintain the decorative materials and live plants in good condition
  • Graffiti tags should be removed promptly
  • Exterior paint should be in good condition, not peeling
  • Remove any abandoned or inoperable vehicles
  • Garbage bins and garbage containers - no overflow, no storage in the street, no open lids
  • Vent screens must be secure and no missing vent screens
  • Downspouts that are loose, deteriorated, missing or disconnected must be repaired
  • Exterior walls must be maintained in good condition without any holes, missing sections or deterioration
  • Stairway, landing, treads and risers must be in good condition without wood rot, missing sections or deterioration
  • Guardrails and handrails must be well secured, must not be loose or deteriorated
  • Crawlspace cover must be proper fitting to seal space
  • Existing screens on windows and door must be intact, no rips or holes
  • Fire extinguishers must be recharged and date tagged annually
  • Exterior lighting must function and have proper covers
  • Off-street parking must be maintained; do not convert parking spaces into storage space.
  • Infestation – roaches and rodents must be eliminated using an exterminator
  • Roof and ceilings must be maintained in good condition without any leaks
  • Electrical and gas meters must be properly protected
  • Electrical panel cover is required
  • Existing laundry rooms must be kept clean, a metal can with a tight-fitting lid should be provided for lint, and the washers and dryers must function properly
  • Exterior walkways must be kept clear – encroachments near air conditioners, plants and other storage are prohibited
  • BBQ’s – propane tanks over 1 pound may not be used or stored within 10 feet of combustible material. Charcoal and LP gas grills are banned from use on apartment balconies.

Interior Checklist

  • Water heaters must contain minimal seismic strapping, proper drain lines, venting, etc. The installation or change-out of any water heater requires a finaled plumbing permit.
  • Entry doors and door jams have strike plates that are secure
  • Sliding glass door tracks must be free of dust, dirt and debris
  • Strike plates on doors and door jambs must be present and secure, not loose
  • No more than one security lock can be installed at the entry door.
  • Double- keyed locks must be replaced with standard deadbolt.
  • Baseboards must be secured, not loose
  • Ceilings and walls must be maintained in good condition without any deteriorating, holes, peeling paint, buckling or mildew
  • Heaters installed with finaled permit and properly functioning
  • No spliced wiring on electrical fixtures or appliances
  • Windows must be open easily and not be blocked by furniture or air conditioners.
  • Window tracks must be clean and function properly.
  • Kitchen stove burners, oven, and exhaust fans must be clean and function properly. Gas burners must ignite without the use of a match.
  • Kitchen exhaust fan, filters, backsplash and walls surrounding the stove areas must be kept clean; no grease.
  • Kitchen counters and sink surfaces must be smooth and in good condition, not cracked, chipped or missing pieces
  • Floor coverings in the kitchen and bathroom must be a smooth, washable surface maintained in good condition
  • Plumbing must be properly installed and maintained in good condition without any leaks or clogs and must provide sufficient hot water at a minimum 120 degrees
  • Sufficient bathroom ventilation from a window or exhaust fan
  • Mold growth must be removed from all surfaces
  • Thermostat must function properly and a cover is required
  • Smoke detectors must be operable and located on each floor, in hallways leading to rooms used for sleeping purposes and also in each bedroom as required by Code
  • Carbon monoxide detectors must be located outside each sleeping area and on each level of a dwelling (including basements). Installation must be per manufacturer’s instructions and California Building Code.
  • Electrical outlets, switches and cover plates must be installed properly and maintained in good condition.
  • All 3-prong electrical outlets must be properly grounded. If they are not grounded, then they must be replaced with 2-prong or GFCI protected outlets that are labeled “no equipment ground”.

Be aware of the types of projects that require Planning approval

  • Adding access gates is generally prohibited. Vehicular and pedestrian access gates are only allowed when strict criteria are met.
  • Carport dividers and carport conversions: While tenants may like the privacy that dividers provide, there may not be enough space to meet the standards for required distances for parking spaces.
  • Deck, balcony or stair repairs or replacement: Even if the repair or replacement is “like for like,” the work needs planning approval.
  • Garage doors: Whether new or replacements, these require planning approval.
  • Laundry facilities, new or replacements, require planning approval.
  • Storage sheds: A planning review is needed to ensure that required common area space is maintained.

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