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Planning Division
200 E. Santa Clara St.
Tower, 3rd Floor
San José, CA 95113

Phone: 408-535-3555

Permit Center
Hours of Service

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Planning Division

We review planning permits and engage the community on development proposals.

Cashier Window Closure - January 24, 2020
The cashier window in the Permit Center will be closed on January 24 after 11:30 am. Payment options during cashier closure:

Credit card payments:

All payments made by check:

  • Drop off check in the drop box at the Information Desk inside City Hall. Payments will be processed on January 27.

Permit cards cannot be issued until payment is processed.


If you know what type of planning permit you're looking for, browse our applications. If you're starting out, we're here to guide and assist you in person or by phone. 

In Person

Come to the Development Services Permit Center, first floor of City Hall, for assistance with inquiries or a project submittal. We issue tickets to meet with a planner on a first come, first served basis. See Hours of Service.

By Phone

Talk with a planner by calling 408-535-3555 during these service hours:

  • Monday: 10:00 a.m.-Noon; 1:00-4:00 p.m.
  • Tuesday, Wednesday,Thursday*: 9:00 a.m.-Noon; 1:00-4:00 p.m.
  • Friday: 10:00 a.m.-Noon

*Thursday, January 30, No phone hours from 2:45-4:00 p.m.


This website and the search tool at (for property, zoning, and permit information) may answer many common questions. For zoning code information, see Title 20 of the San José Municipal Code. Visit the Permit Center for more information specific to the permit process.

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