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Environmental Services
Phone: (408) 535-8550

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Report improper recycling and garbage management

We enforce the San José Municipal Code and oversee recycling and garbage hauling activities to protect public health and safety and minimize service rates. Learn more about haulers authorized to provide service in San José.

Email iwmcompliance@sanjoseca.gov or call (408) 535-8550 to report the following incidents:

  • No solid waste pickup service at a a business or residence
  • Unauthorized hauling activities
  • Evidence of illegal dumping on public or private property
  • Overflowing bins and improper storage of recyclables and garbage
  • Early set-out of recycling bins, yard trimmings bins, and garbage bins
  • Improper storage of recycling and garbage bins.

Other Concerns

Issue(s) Phone Number Online Form
 Illegal Dumping Cleanup  (408) 535-3500 MySanJose 
Storm Drain/Gutter Dumping (408) 945-3000 Storm Drain
Dumping Complaint
Street or sidewalk obstructions 

7 a.m. - 4 p.m. weekdays:
(408) 794-1900

All other times:
(408) 277-8956

Road Maintenance Requests
Other Code violations, including blighted properties, unsecured vacant buildings, and early setout of loose yard trimming (408) 535-7770 Code Enforcement Service Request
Please email iwmcompliance@sanjoseca.gov with questions regarding our enforcement program.