Yes, we have a new look.

Welcome to the City of San José's new digital front door!

Contact Us

For account inquiries, bill payment, and information about City services.

Customer Service Center
200 E. Santa Clara St.
1st Floor Tower
San José, CA 95113

Phone: (408) 535-3500

Contact Form

In Person Hours
Monday - Friday
8:30 a.m. - 5:00 p.m.

Phone Center Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.

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Regional Wastewater Facility
The San José-Santa Clara Regional Wastewater Facility works 24/7 to clean Silicon Valley’s wastewater to very high national standards, protecting public health and environment and supporting the economy.


San José's storm sewer system flows directly into our creeks, rivers, and the Bay. Learn about the City's inspection programs that protect the Bay and how you can prevent stormwater pollution.


San José Municipal Water provides drinking water service to 12 percent of San José. Learn more about its water supply, water quality, water rates, service installation, and customer service.


South Bay Water Recycling delivers 11 millions gallons of recycled water per day to over 850 customers in San José, Santa Clara, and Milpitas. Learn about the uses of recycled water.