Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Retail Customer Information

Customer Services & Rates

Contact your water retailer for customer service and rates.


Maintaining Compliance

The maintenance section of SBWR's Rules and Regulations outlines requirements for continued operation of recycled water systems, including maintenance, Annual Site Inspection Reports, certified site supervisors, trainings, periodic inspections, changes and approvals in case of construction, and emergency event response.

Annual Site Inspection Report

Annual Site Inspection Reports (ASIRs) are due annually by June 30 for recycled water service from the prior year. Certified Site Supervisors create a simple profile and then complete a form for each service they are responsible for maintaining. Links to forms are sent to Certified Site Supervisors on record with retailers.


To become a Certified Site Supervisor, training is required.

Water Quality Reports

South Bay Water Recycling (SBWR) ensures compliance with State regulations for recycled water quality. View SBWR's bi-monthly water quality reports.

Plan Review Tools

The following tools must be used during the development of Recycled Water System documents: 

Permitting Templates and Forms

The following form templates must be used during the construction of Recycled Water systems:

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