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Retail Customer Information

Customer Services & Rates

Contact your water retailer for customer service and rates.


Maintaining Compliance

The maintenance section of SBWR's Rules and Regulations outlines requirements for continued operation of recycled water systems, including maintenance, Annual Site Inspection Reports, certified site supervisors, trainings, periodic inspections, changes and approvals in case of construction, and emergency event response.

Annual Site Inspection Report

Annual Site Inspection Reports (ASIRs) are due annually by June 30 for recycled water service from the prior year. Certified Site Supervisors create a simple profile and then complete a form for each service they are responsible for maintaining. Links to forms are sent to Certified Site Supervisors on record with retailers.


To become a Certified Site Supervisor, training is required.

Water Quality Reports

South Bay Water Recycling (SBWR) ensures compliance with State regulations for recycled water quality. View SBWR's bi-monthly water quality reports.

Templates and Forms

The following templates and forms may be used during the design and construction of a Recycled Water system:

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer