Updates on City of San José Services and/or Operations . (English | Español | Tiếng Việt | 中文)

Portable Toilet and Septic Hauler Program

The Septic Tank and Portable Toilet Haulers Program at the San José - Santa Clara Regional Wastewater Facility (RWF) accepts only domestic wastes originating from sanitary uses, specifically septic tanks and portable toilets from homes and businesses.

Where Can I Find Additional Information on the Portable Toilet and Septic Hauler Program?

  • Detailed regulatory and permitting information is on our Portable Toilet and Septic Hauler Fact Sheet.
  • For questions regarding the City of San José Receiving Station Use Permit, call (408) 945-3000.
  • For questions regarding the Department of Environmental Health Permit, call (408) 918-1961.
  • For additional questions about the RWF's Septic Tank and Portable Toilet Haulers Program, call (408) 945-3000.

Septic Hauler Regulations

Septic Haulers must comply with the San José Municipal Code Chapter 9.08. Failure to comply may result in permit revocation, suspension, or enforcement. Any spills occurring on the RWF's premises must be reported immediately to (408) 887-4070. Refer to the Portable Toilet and Septic Hauler Fact Sheet for additional requirements and information or call (408) 945-3000.

Septic Haulers must have valid permits from both the Santa Clara County Department of Environmental Health (DEH) and the City of San José. The City of San José Receiving Station Use Permit is valid for 3 years and must be renewed 30 days prior to the expiration date.

How Do I Obtain the Necessary Permits?

To Obtain the Santa Clara Department of Environmental Health (DEH) Permit

Call the Department of Environmental Health Solid Waste Program at (408) 918-1961 to schedule an appointment to have your vehicle inspected and submit an Environmental Health Permit Application.

The Department of Environmental Health Septic Tank, Chemical Toilet and Grease Waste Pumper Management provides additional information.

To Obtain the City of San José Receiving Station Use Permit

Call the City of San José's Environmental Services Department, Watershed Protection Division at (408) 945-3000 to schedule an appointment to review and submit the following:

Current Delivery and Disposal Fees

Load Description Fee Per Load
Loads collected within the Tributary Area $7.50 plus 1/2 cent per gallon
Loads collected outside the Tributary Area but within the Ultimate Tributary Area $15.00 plus $0.01 per gallon
Mixed loads (a single load collected from both the Tributary Area and Ultimate Tributary Area) $15.00 plus $0.01 per gallon

For information about our Tributary Areas, please refer to the Portable Toilet and Septic Hauler Fact Sheet.

Septic Tank Pumpers and Haulers

These listings are provided as a courtesy, and are not a complete list of all the suppliers of this type of service. It is the responsibility of the person who is hiring any of these companies to verify their qualifications and references as well as their compliance with regulations on handling and transporting wastes. It is in no way implied or understood that the City of San José Environmental Services Department endorses these companies or their quality of work.

Company Phone Number Website
A-1 Septic Tank Services (510) 886-4455
Aaron's Septic Tank Service (408) 371-2350 Not available
Able Septic Tank Service (408) 377-9990
California Site Services (800) 682-3449
Crown Sanitation (831) 638-0290 Not available
Morton Septic Services, Inc. (408) 842-2942
Nor Cal Portable Services, Inc. (888) 689-0186
United Site Services (408) 284-4440
Valley Services (408) 297-5404
Waste Management Portable Services (925) 935-8900

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